Salesforce Project Manager

Accountabilities:: Own the complete project lifecycle from initiation through closure, defining scope, timelines, milestones, deliverables, and delivery priorities. Establish and maintain project plans, monitor progress, identify risks and issues, and implement effective mitigation strategies. Take accountability for project delivery, governance, and key project-level decisions. Act as the primary client contact, managing expectations, providing regular status updates, addressing escalations, and maintaining strong stakeholder relationships. Facilitate requirements discussions, product demonstrations, feedback sessions, and communication loops between business and technical stakeholders. Plan and manage sprints, backlog grooming, release cycles, and other Agile delivery activities across Salesforce implementations. Facilitate Scrum ceremonies, including stand-ups, sprint planning, and retrospectives, while maintaining alignment between business requirements and technical execution. Coordinate Salesforce developers, administrators, architects, QA specialists, and business analysts, allocating tasks, monitoring productivity, removing blockers, and optimizing resource utilization. Maintain project documentation, including RAID logs, project plans, status reports, and other governance materials. Track delivery KPIs such as timeline adherence, budget, and quality metrics, ensuring compliance with established delivery frameworks and standards. Manage change requests and scope creep while proactively escalating critical risks and issues to the appropriate stakeholders. Requirements 7+ years of project management experience, with a proven track record of managing end-to-end Salesforce implementations and multiple projects or client engagements. Strong knowledge of project management methodologies, including Agile, Waterfall, and Hybrid approaches, with the ability to manage projects from initiation to closure. Hands-on familiarity with the Salesforce ecosystem, including platforms such as Sales Cloud and Service Cloud, and the ability to connect business requirements with technical execution. Strong understanding of the Salesforce platform and its application to sprint planning, backlog grooming, and release management. Proficiency with project management tools such as Zoho Projects, Jira, ClickUp, or similar platforms. Familiarity with reporting and documentation tools such as Excel and Confluence, including maintaining project documentation and tracking KPIs. Excellent client communication and stakeholder management skills, with the ability to manage expectations, facilitate discussions, and handle escalations effectively. Strong problem-solving and decision-making abilities, particularly in identifying risks early and developing practical mitigation strategies. High ownership and accountability, structured thinking, attention to detail, and the ability to operate effectively in fast-paced consulting environments. Strong collaboration and team leadership skills, with the ability to coordinate diverse technical and business teams. Salesforce certifications such as Administrator, Platform, or Consultant are preferred. PMP, PRINCE2, or Certified Scrum Master (CSM) certification is preferred. Previous experience in a consulting or System Integrator (SI) environment is an advantage. Benefits Full-time, fully remote position based in India. Annual salary range of INR 15–35 LPA . Opportunity to lead Salesforce implementations across diverse industries. Exposure to Agile, Hybrid, and Waterfall delivery methodologies. High ownership and accountability across end-to-end project delivery. Opportunity to work closely with clients and cross-functional Salesforce teams. Experience in a fast-paced consulting environment involving complex technology implementations. Opportunity to develop expertise across Salesforce delivery, project governance, stakeholder management, and Agile practices.