Sales Operations Manager

Accountabilities:: Oversee sales target-setting processes, performance management frameworks, compensation plans, and incentive programs, partnering with HR to implement changes aligned with business needs. Manage Field Sales budgets and hiring initiatives to support sales targets, including headcount approvals, workforce planning, and tracking. Collaborate with sales channel leaders and engineering stakeholders to prioritize and deliver improvements to sales systems, tools, workflows, and operational processes. Design and develop tailored tools to support business operations, strategic projects, and pilot initiatives. Manage day-to-day sales operations workflows and ensure critical processes are consistent, scalable, and effective. Help transition newly developed programs and initiatives into established business-as-usual processes. Build and maintain Salesforce reports and dashboards, as well as reporting solutions within internal platforms. Use SQL and Python to create datasets, conduct analyses, and generate insights that support business decisions. Manage supplier relationships, contracts, and budgets for sales tools and business intelligence data. Identify opportunities to improve operational efficiency, reporting capabilities, and sales team effectiveness. Requirements: Bachelor's degree or equivalent practical experience. At least 6 years of experience in sales operations, sales engineering, or sales enablement. Intermediate proficiency in SQL and Python. Advanced expertise in Excel or Google Sheets, including the ability to analyze data and build operational reporting. Experience using the Salesforce platform to support key business decisions, workflows, and operational processes. Strong analytical and problem-solving skills, with the ability to translate complex data into practical recommendations. Experience coordinating cross-functional initiatives and collaborating with sales, HR, engineering, and other stakeholders. Strong organizational and project management capabilities, including the ability to manage multiple interdependent workflows. Additional qualifications that would be an advantage: MBA or equivalent practical experience. At least 7 years of experience within a SaaS or telecommunications sales organization. Sales operations experience supporting frontline sales teams. Experience with CRM integrations, platform migrations, or related system implementations. Experience developing reporting and analytics solutions to support strategic business initiatives. Benefits: Annual base salary: $121,100–$195,500, depending on location, skills, and experience. The recruiter will provide the applicable salary range for the candidate's location. Additional bonus compensation. Employee benefits package. Fully remote working arrangement within the United States. Immigration sponsorship is not available for this position.