Promotional Products Expert

Accountabilities:: Build and manage a strong pipeline of new and expansion opportunities, proactively identifying potential deals across new and existing customer accounts and taking ownership of commercial outcomes. Serve as a trusted strategic advisor, leading consultative conversations that uncover customer needs, develop tailored merchandise strategies, and convert opportunities into long-term relationships. Develop and present promotional product and program recommendations aligned with customer brand objectives, while identifying opportunities for upselling, cross-selling, repeat business, and broader account expansion. Own customer relationships from initial discovery through final delivery, coordinating closely with Operations and cross-functional teams to ensure complex orders are executed successfully and customers receive a high-quality experience. Leverage deep promotional products expertise and supplier relationships to source high-quality, cost-effective products, negotiate pricing and terms, and maintain strong vendor partnerships. Stay current on promotional product trends, decoration methods, emerging categories, materials, and supplier capabilities through industry events, webinars, trade shows, and ongoing market research. Collaborate with Sales, Operations, Customer Experience, and Product teams while mentoring colleagues, sharing industry knowledge, and contributing to process improvements that make workflows more efficient and scalable. Develop expert-level knowledge of the platform and its capabilities to help customers make informed product decisions and build confidence in long-term programs. Requirements: 5+ years of professional experience in the promotional products industry, preferably on the distributor side, with strong knowledge of the supplier and distributor ecosystem. Proven experience in consultative sales, pipeline management, account development, and identifying opportunities to drive revenue and expand customer relationships. Strong consultative selling and negotiation skills, with the ability to understand customer goals and translate them into strategic product and program recommendations. Established vendor relationships and practical knowledge of sourcing promotional products, printing, decoration methods, pricing, and supplier capabilities. Highly organized and process-oriented, with the ability to manage multiple projects, sales pipelines, customer relationships, and deadlines simultaneously. Solutions-oriented approach with strong problem-solving skills and the ability to navigate complex customer and operational challenges. Excellent written and verbal communication skills, strong attention to detail, and the ability to listen carefully before providing strategic guidance. Collaborative and approachable, with the ability to build trust and productive relationships with customers, suppliers, and internal teams. Comfortable working in a dynamic, fast-paced environment and motivated by the opportunity to contribute meaningfully to a growing organization. Excellent professional English communication skills, both written and verbal; additional languages are a plus. Benefits: Remote-first work environment with flexibility to work from Brazil. Opportunity to make a meaningful impact within a growing, ambitious organization. Collaborative culture focused on recognizing individual strengths and leveraging them for collective success. Career mobility and opportunities to work across different areas of the organization. Regular virtual company events and opportunities to build genuine connections with colleagues. Company perks and benefits, including generous paid time off. Opportunity to leverage and expand your promotional products expertise while working across sales, sourcing, operations, customer experience, and product initiatives. Compensation determined based on factors including skills, qualifications, experience, and location.