Program Manager - Released Products

Accountabilities:: Manage programs for released products, including major revisions, performance and configuration updates, compliance-driven changes, manufacturing changes, and documentation-impacting updates. Develop and maintain revision plans covering scope, affected products and configurations, deliverables, owners, dependencies, milestones, and implementation status. Lead recurring cross-functional meetings, including agendas, status updates, decisions, action items, and follow-through to closure. Monitor program schedules, scope, risks, dependencies, and readiness while identifying gaps and escalating decisions or resource needs. Coordinate release and implementation readiness across Engineering, Operations, Service, Project Management, and external manufacturing partners. Coordinate documentation updates resulting from product revisions, including specifications, data sheets, IOM manuals, submittals, drawings, test information, labels, and related materials. Ensure documentation owners receive complete and timely technical inputs, including approved engineering changes, drawings, performance data, calculations, test results, and configuration details. Manage implementation follow-through for approved ECRs, ECOs, and ECNs affecting released products. Verify that approved changes are reflected across BOMs, drawings, controlled documents, manufacturing instructions, supplier communications, and product records. Maintain traceability between revision scope, engineering changes, documentation deliverables, approvals, and implementation evidence. Support cut-in planning and communication so teams understand which revision applies, when it takes effect, and which deliverables are required. Maintain dashboards, trackers, meeting records, and decision logs to provide clear visibility into progress and accountability. Report progress, upcoming milestones, risks, overdue actions, and required decisions to Product Development leadership and relevant stakeholders. Coordinate handoffs between Product Development and Operations, including readiness reviews and completion criteria. Requirements: Bachelor’s degree in Engineering, Manufacturing, Supply Chain, Business, Project Management, or a related technical field, or equivalent relevant experience. 5+ years of experience in program or project coordination, product lifecycle support, engineering change coordination, production planning, or a related role involving engineered or manufactured products. Experience coordinating cross-functional initiatives across Engineering, Operations, Manufacturing, Project Management, Quality, Service, and suppliers or contract manufacturers. Experience with revision control, engineering change processes, documentation workflows, or configuration management in a quality-driven manufacturing environment. Strong program coordination and follow-through skills, with the ability to manage multiple product revisions and competing priorities. Highly organized, with the ability to maintain clear scope, ownership, dependencies, milestones, risks, decisions, and action status. Excellent written and verbal communication skills, including meeting facilitation, status reporting, stakeholder coordination, and escalation. Ability to read and work with BOMs, drawings, engineering change records, technical documentation, and product configuration information. Comfortable collaborating with technical writers, engineers, project managers, operations and manufacturing teams, and external partners. Proficiency with Microsoft Office and project or document tracking tools; experience with PLM, ERP, QMS, or project management systems is a plus. Self-directed, reliable, detail-oriented, and comfortable working in fast-changing, cross-functional environments. Familiarity with HVAC, thermal systems, electromechanical equipment, data center infrastructure, or contract manufacturing is a plus. Benefits: Fully remote position based in the United States. Full-time opportunity reporting to the Director of Product Development. Fast-paced, entrepreneurial environment with opportunities to contribute ideas and take ownership. Flexibility and autonomy to execute responsibilities and manage programs effectively. Collaboration with experienced professionals across engineering, product development, operations, manufacturing, and other functions. Continuous learning and professional development in a culture focused on excellence. Opportunity to contribute to infrastructure solutions designed to address sustainability and resource-efficiency challenges.