Account Director

Accountabilities:: Lead a complex commercial healthcare account, providing strategic direction and ensuring consistent delivery excellence. Serve as a trusted senior client partner, developing strong relationships and providing proactive, solutions-focused strategic counsel. Oversee the development and delivery of integrated commercial communications programs across multiple channels and tactics. Partner with Creative, Digital, Scientific, and other cross-functional teams to develop solutions aligned with client and brand objectives. Lead project teams from planning through execution, ensuring quality, timelines, budgets, and stakeholder expectations are effectively managed. Provide financial oversight across accounts, including budgeting, forecasting, profitability, invoicing, and statement of work development. Anticipate account needs, identify potential risks, and proactively resolve challenges to maintain program momentum. Identify opportunities to strengthen client relationships, expand services, and support organic account growth. Lead, coach, and develop Client Services team members while promoting collaboration, accountability, and high performance. Contribute to new business opportunities through proposal development, presentations, and pitches. Requirements: Bachelor’s degree or equivalent relevant professional experience. 6+ years of experience in healthcare communications, advertising, or a related agency environment. Experience supporting commercial pharmaceutical or healthcare accounts. Strong understanding of integrated commercial communications and experience delivering programs across multiple channels. Demonstrated success in client relationship management, strategic consulting, and account growth. Experience leading teams and developing client services professionals. Strong project and financial management skills, including budgeting, forecasting, profitability management, invoicing, and statement of work development. Excellent written and verbal communication skills with strong organization and problem-solving abilities. Proactive, solutions-oriented approach with the ability to anticipate client and project needs. Ability to manage multiple priorities effectively in a fast-paced, collaborative agency environment. Benefits: Base salary of $110,000–$130,000 USD. Comprehensive medical, dental, and vision benefits. Generous 401(k) match. Vacation, sick, and personal days. Generous company holiday program. Expanded paid leave for new parents. Comprehensive bonus plan. Flexible benefits and personal support programs. Tailored learning and development opportunities. Fully remote position within the United States.