Product Manager (Pix-Regulatório)

Accountabilities:: Lead and manage the product roadmap for Pix regulatory initiatives, covering DICT, MED, judicial and regulatory requests, and compliance requirements. Translate complex Central Bank regulations, resolutions, and technical manuals into clear product requirements, business rules, and acceptance criteria. Monitor regulatory developments, anticipate their impact on existing products, and coordinate timely implementations to meet mandatory deadlines. Collaborate with Legal, Compliance, Anti-Money Laundering (AML), Fraud Prevention, Operations, and Customer Support teams to ensure regulatory alignment and sound product decisions. Improve DICT and MED workflows, including key management, portability, key claims, fraud notifications, fraud marking, precautionary blocking, and transaction refunds. Ensure judicial and regulatory authority requests are handled efficiently, with appropriate traceability and compliance with legal deadlines. Identify opportunities to automate manual operational processes, reducing costs, operational risks, and reliance on manual intervention. Define, monitor, and report product and operational KPIs, including regulatory compliance, fraud prevention, processing deadlines, and operational efficiency. Make data-driven product decisions, establishing measurable objectives and tracking performance indicators to guide continuous improvement. Break down complex initiatives into smaller, valuable deliverables, removing obstacles and ensuring consistent progress across multidisciplinary teams. Identify opportunities to improve customer journeys, engagement, and conversion through strategic product enhancements. Coordinate product changes and stakeholder communications, ensuring relevant internal teams and customers are informed and aligned. Support product testing, homologation processes, and interactions with the Central Bank when required. Maintain up-to-date product and regulatory documentation while sharing knowledge across teams to reduce dependency on individual expertise. Requirements: Previous experience as a Product Manager, with a strong focus on digital products and user journeys. Solid experience managing financial, payment, fintech, or highly regulated products. In-depth knowledge of the Brazilian Pix payment ecosystem, including its regulatory framework, DICT, MED, and fraud notifications. Practical experience with regulatory and compliance matters, working closely with Legal, Compliance, and other control functions. Ability to interpret regulatory requirements and translate them into functional specifications, business rules, product requirements, and acceptance criteria. Experience managing complex initiatives with strict deadlines, multiple stakeholders, and cross-functional dependencies. Strong analytical skills and experience using product metrics and data to support strategic decisions. Ability to assess risks and balance regulatory compliance, security, fraud prevention, and customer experience. Excellent written and verbal communication skills, with the ability to present complex information clearly to technical and non-technical audiences. Familiarity with user-centered design methodologies, such as Design Thinking, and UX/UI principles, enabling effective collaboration with Design teams. Experience working with technology squads and product management tools such as Jira and Confluence. Strong prioritization, problem-solving, and stakeholder management skills. Nice to have: Previous experience working in a fintech or financial institution. SQL knowledge and experience analyzing product or operational data. Experience developing and scaling digital products. Professional training or certifications in Product Management, including programs from Tera, PM3, or similar institutions. Knowledge of AML/CTF, fraud prevention, and Brazil's General Data Protection Law (LGPD). Experience with regulatory homologation processes or direct interactions with the Central Bank of Brazil. Previous experience automating operational workflows and processes. Benefits: CLT employment contract (Brazilian formal employment). Fully remote work possibilities, allowing you to work from different locations across Brazil. Medical and dental insurance with no copayments. Life insurance. Medication allowance. Physical activity and wellness allowance. Financial wellness support through a dedicated partner platform. Mental health support through Zenklub, including four free monthly therapy or nutritionist sessions. Flexible meal and food allowance through a Visa benefits card. Free food options at the company's headquarters. Childcare assistance. Parental support program. Extended maternity and paternity leave. Education assistance covering up to 70% of eligible undergraduate and language course tuition. Financial support for professional courses, books, and learning materials. Access to an internal training platform. Home office allowance and work equipment. Furniture allowance to improve your remote working setup. Access to coworking spaces throughout Brazil through a partner network. Birthday month day off. Happy hour allowance. Employee referral bonuses. Annual performance-based bonuses. Stock Options program. Flexible, informal work environment with no dress code. Standard working schedule of 8 hours per day, Monday through Friday.