Product Manager, OTR

Accountabilities: Partner with senior product leadership to execute the product roadmap for the core Over-The-Road (OTR) payments domain. Translate broad product strategies into prioritized backlogs, detailed user stories, product requirements, and actionable sprint plans. Own feature lifecycles from discovery and definition through delivery, launch, measurement, and ongoing improvement. Collaborate with UX researchers and designers to map customer journeys, apply usability principles, refine interfaces, and create intuitive digital experiences. Leverage generative AI tools to accelerate product discovery, synthesize research, support behavioral data analysis, and streamline product specifications and documentation. Support platform modernization initiatives by mapping legacy workflows, identifying feature parity requirements, and contributing to customer migration plans that minimize operational disruption. Use product analytics tools and operational dashboards to monitor user behavior, identify friction points, measure feature adoption, and guide data-driven improvements. Work closely with engineering leads, QA, UX, and operational teams to manage dependencies, resolve ambiguity, and maintain a consistent Agile delivery cadence. Help ensure that product enhancements deliver measurable business value and improve the overall customer experience across web and mobile touchpoints. Requirements: Undergraduate degree in Business, Computer Science, Design, or a related field. 3–5+ years of digital product management experience, with a track record of delivering customer-facing web or mobile features. Hands-on experience defining product requirements, including Product Requirements Documents (PRDs), epics, and user stories in Agile environments. Proven ability to turn product strategy into prioritized backlogs, clear requirements, and executable sprint plans. Strong product and UX mindset, with an understanding of design thinking, customer journey mapping, usability principles, and interface refinement. Practical experience using generative AI tools to support product research, discovery synthesis, specification creation, or day-to-day workflow improvements. Experience contributing to platform modernization, legacy workflow transformation, or customer migration initiatives. Ability to use product analytics and operational data to understand user behavior, identify usability or conversion challenges, and measure feature performance. Strong collaboration skills and experience working with engineering, quality assurance, UX, and business stakeholders in cross-functional Agile teams. Preferred Qualifications: Experience with SaaS platform migrations, legacy software modernization, or complex portal redesigns. Exposure to Over-The-Road (OTR) payments, commercial card systems, or fleet management products. Hands-on experience using AI productivity tools such as ChatGPT or Claude for product research, discovery, and specification development. Pragmatic Institute or Certified Scrum Product Owner (CSPO) certification. Benefits: Salary range: $89,800–$120,400 annually. Actual compensation will depend on qualifications, skills, competencies, and experience. Competitive total compensation package, with potential quarterly or annual bonuses for eligible non-sales roles. Health, dental, and vision insurance. Retirement savings plan. Paid time off. Health Savings Account (HSA) and Flexible Spending Accounts (FSAs). Life insurance and disability insurance. Tuition reimbursement and additional professional development support. Fully remote work arrangement within the United States.