Principal Software Engineer

Accountabilities: Design sophisticated software systems and services with strategic business impact, producing architecture and design documents and incorporating feedback from platform engineering and architecture stakeholders. Provide technical leadership throughout the software development lifecycle, guiding engineering teams from design and implementation through deployment and production operations. Establish platform engineering strategy, standards, and best practices to improve the reusability, scalability, resilience, and reliability of software and services. Collaborate with partner teams to evolve existing systems and create more integrated, reusable, and resilient technology solutions. Work closely with cross-functional teams, including product management, data science, UX design, and engineering, to translate business requirements into scalable technical solutions. Inspire, coach, and mentor engineers and technology leaders, supporting professional development, knowledge sharing, and high-performing team environments. Promote automation, innovation, and continuous improvement while staying informed about emerging technologies and industry developments. Lead teams in identifying, investigating, and resolving complex software and production issues. Support internal and external audits by preparing and maintaining accurate documentation and evidence related to security, software licensing, and regulatory compliance. Partner with relevant teams to implement controls and procedures that address compliance gaps and operational risks. Monitor regulatory changes and industry developments to ensure software practices remain aligned with evolving requirements. Support production systems, including participation in on-call rotations, and ensure appropriate monitoring, logging, alerting, and operational resilience. Requirements: Bachelor's degree in Computer Science, Engineering, Computer Information Systems, or equivalent professional experience. Extensive experience in software development, particularly platform or service engineering, with a strong track record of designing and delivering complex systems into production. Advanced proficiency with Claude Code or a similar AI-assisted development tool, along with expertise in at least one programming language: C#, Python, or TypeScript. Demonstrated ability to write secure, stable, testable, and maintainable code while minimizing defects. Strong hands-on experience in systems design and end-to-end software architecture. Deep knowledge of software engineering practices across the full development lifecycle, including coding standards, code reviews, source control, continuous deployment, testing, and operations. Expertise in building and scaling cloud infrastructure services using AWS or Microsoft Azure. Strong understanding of core cloud application infrastructure, including identity platforms, networking, storage, databases, containers, and serverless services. Experience designing, operating, and troubleshooting large-scale distributed production systems, including participation in on-call support. Advanced database knowledge across relational, graph, document, and key-value databases, with strong capabilities in data modeling, database design, and SQL. Excellent problem-solving skills, including the ability to analyze complex issues, identify root causes, assess risks, and develop effective solutions. Ability to adapt to new technologies and processes, work independently, and navigate ambiguity and uncertainty. Strong communication and stakeholder-management skills, with the ability to engage and influence colleagues and senior leaders, gather requirements, and explain technical decisions. Self-motivation, initiative, and sound judgment in identifying the right people, tools, and approaches to deliver results. Preferred: Experience developing technology solutions for corporate functions such as HR, Legal, or Corporate Affairs. Preferred: A strong interest in mentoring and coaching engineers in both technical and interpersonal skills. Preferred: A product-centric mindset, with the ability to understand business needs and collaboratively design scalable solutions. Preferred: Empathy and curiosity in creating effective user experiences and delivering excellent customer service. Preferred: Experience building and leading high-performing engineering teams, including remote or hybrid teams. Preferred: Comfort working in loosely coupled teams aligned around shared goals and a common vision. Benefits: Hybrid working arrangement combining office and remote work. Flexible working options designed to support work-life balance. Modern office and collaboration spaces. Life and health insurance, including medical care coverage. Learning and professional development opportunities to support career growth. Freedom and autonomy to shape technical solutions and define how products are built within multidisciplinary teams. Opportunity to influence technology strategy and inspire engineering teams across global operations. Relocation assistance available within India. Travel requirement of up to 10%.