Pre-Sales Solutions Architect

Accountabilities: Lead technical projects integrating security products and solutions into customer and partner environments. Assess existing architectures, infrastructure, and technical processes to identify pain points, risks, and opportunities for improvement. Design, modify, test, and recommend secure and scalable technical solutions aligned with customer requirements and business objectives. Partner with Sales teams to develop solution proposals that clearly communicate both technical capabilities and commercial value. Conduct product demonstrations, technical presentations, consultations, and Proofs of Concept to help customers evaluate proposed solutions. Work directly with customers and partners to understand their infrastructure, requirements, challenges, and desired outcomes. Provide technical guidance to development and architecture teams and communicate technical considerations and their potential business impact to stakeholders. Troubleshoot technical issues throughout implementation and help drive projects, timelines, and deliverables to completion. Provide third-level technical support to partners, addressing complex technical questions, concerns, and issues. Identify opportunities where security and infrastructure solutions can deliver additional value to customers and partners. Maintain strong communication across technical and commercial stakeholders throughout the customer lifecycle. Requirements At least 5 years of progressive experience in infrastructure, hosting, e-commerce, cloud, or a related technology environment, ideally in a Sales Engineer, Solutions Architect, or customer-facing technical role. Intermediate to advanced Linux skills, including strong hands-on experience with command-line administration, troubleshooting, and operational tasks. Solid knowledge of web hosting, firewalling, web traffic management, and network-security concepts. Practical understanding of cybersecurity and infrastructure architectures, with the ability to translate technical concepts into customer-focused solutions. Strong analytical and problem-solving skills, with the ability to investigate complex technical issues and develop practical solutions. Demonstrated project ownership, including the ability to manage timelines, coordinate deliverables, and drive technical initiatives independently. Exceptional communication and presentation skills, with the ability to build credibility and long-term relationships with customers and partners. Strong collaborative and cross-functional approach, with the ability to work effectively across Sales, Architecture, Development, Infrastructure, and other teams. Self-motivated and comfortable operating as an individual contributor while actively contributing to a distributed team. Adaptability and comfort working in a fast-paced startup environment where priorities can evolve quickly. Fluent English and Spanish, both written and spoken. Benefits Fully remote position available across LATAM. Independent contractor/B2B engagement. Paid position, with compensation determined according to experience and location. Opportunity to work with a distributed international team across the Americas, Europe, and APAC. Collaboration with specialists in cybersecurity, infrastructure, and AI-driven technology. Direct opportunity to contribute to solutions protecting and improving the performance of millions of websites and applications. High degree of autonomy, ownership, and responsibility in an individual-contributor role. Exposure to complex cybersecurity, web infrastructure, hosting, and e-commerce environments. Entrepreneurial culture emphasizing clarity, accountability, collaboration, and strong professional relationships. Inclusive and diverse working environment that encourages professionals from different backgrounds to contribute and grow.