Polish<>English OPI/VRI Interpretation

Accountabilities:: As a Polish<>English Interpreter, you will facilitate effective communication between individuals with limited English proficiency and English-speaking service providers while ensuring accuracy, professionalism, and adherence to interpretation standards. Answer incoming interpretation calls professionally and follow the established Interpreter Code of Conduct. Provide accurate and complete interpretation between Polish and English speakers without adding, omitting, or altering information. Facilitate communication between limited-English-proficiency individuals and clients across different industries, particularly healthcare and medical services. Maintain familiarity with specialized terminology relevant to assigned fields, including medical and healthcare vocabulary. Take clear and accurate notes during calls to support information retention and interpretation quality. Deliver a high standard of customer service while maintaining neutrality, confidentiality, and professionalism. Apply recognized interpretation standards and professional practices throughout every interaction. Participate in internal professional training and continuously develop interpretation skills. Pursue relevant professional certifications and additional learning opportunities. Communicate regularly with team leaders and report relevant operational or service-related matters. Follow applicable dress code and presentation requirements when providing video remote interpretation services. Requirements : The ideal candidate is a fluent bilingual communication professional with strong interpretation experience, excellent listening abilities, and the emotional intelligence required to handle sensitive conversations across different cultural contexts. Fluent English proficiency and native-level Polish language skills. At least 1 year of over-the-phone interpretation experience with an established interpretation services provider. Good knowledge of medical and healthcare terminology. Familiarity with legal terminology is an advantage. High school diploma completed in your native language. Strong communication, active listening, note-taking, and memory retention skills. High emotional intelligence and the ability to communicate effectively with individuals from diverse cultural backgrounds. Strong attention to detail and the ability to interpret information accurately in fast-paced situations. Professionalism, patience, cultural sensitivity, and the ability to remain composed during challenging conversations. Willingness to participate in ongoing training and pursue additional professional certifications. Preferred Qualifications: International certifications or training in healthcare interpretation, such as PICSI, ALTA, or HIPAA-related training. Previous experience interpreting sensitive medical or healthcare-related conversations. Familiarity with professional interpretation standards and confidentiality requirements. Benefits : Fully remote working arrangement. Flexible full-time or part-time opportunities. Clearly defined working schedules, including business hours and weekend availability. Opportunity to start working immediately after successful onboarding. Access to internal certified professional training. Monthly payments. Contract-based engagement. Opportunity to work with an international and supportive team. Continuous professional development and opportunities to obtain additional certifications.