Performance Media Manager

Accountabilities:: Lead, mentor, and develop Media Operations professionals, supporting their career progression, performance, and skills development. Build and maintain trusted relationships with clients and senior stakeholders, serving as a key point of contact for strategic and operational matters. Guide the architecture and execution of media campaigns across Programmatic, Search, Social, Retail, and other relevant paid media channels. Manage priorities, resources, timelines, and deliverables across a diverse portfolio while ensuring quality, efficiency, and adherence to SLAs. Oversee media activation quality, including quality controls, budgets, pacing, segmentation, targeting, and other critical execution areas. Act as a senior escalation point for complex media and platform challenges, identifying root causes and defining effective solutions. Identify and lead opportunities for service expansion, upselling, new projects, and pitches that support client and business growth. Collaborate with Strategy, Investment, Analytics, AdTech, Solutions Engineering, Growth, and other specialist teams to deliver integrated solutions. Serve as a subject matter expert in Media Operations, sharing knowledge, best practices, and strategic insights across teams and initiatives. Requirements Strong professional experience in digital media activation, management, and strategy across channels such as Programmatic, Search, Social, Retail, or similar. Advanced expertise in at least one paid media platform, with intermediate knowledge of other relevant platforms. Proven experience leading, mentoring, and developing high-performing teams. Demonstrated experience managing client relationships and senior stakeholders in a consultative capacity. Experience managing multiple clients simultaneously and overseeing diverse business portfolios. Strong strategic and commercial understanding, with the ability to connect media decisions to broader business objectives and identify growth opportunities. Excellent analytical and problem-solving abilities, including the capacity to structure complex challenges, analyze data, and turn insights into actionable recommendations. Strong project and operational management skills, with the ability to prioritize resources, deadlines, and competing demands. Fluency in English is essential for working with international clients and global stakeholders. High level of autonomy, initiative, adaptability, and confidence when making decisions in complex and fast-moving environments. Strong communication, collaboration, stakeholder management, and leadership skills. Benefits Flexible working hours and location. Remote-friendly work environment. Flexible meal and food allowance card. Health insurance. Dental insurance. Monthly home-office allowance. Monthly childcare support for eligible employees with children up to 5 years and 11 months. Access to fitness and gym platforms. Paid birthday day off. Extended parental leave, including 180 days for the birthing parent and 30 days for the non-birthing parent. Additional parental support for caregivers of children with disabilities or neurodiversity. Physical and emotional health and wellbeing platforms. Complimentary support covering social and psychological assistance, legal guidance, and financial consulting. Opportunities to reduce electricity costs through renewable energy sources. Complimentary SESC membership. Partnerships with educational institutions. Access to talent development resources and learning opportunities. Community groups designed to encourage connection, knowledge sharing, and collaboration. Opportunities to build an international career and work directly with clients and stakeholders across different markets. Exposure to global media platforms, technologies, and multidisciplinary teams. Opportunities to lead and develop Media Operations talent and contribute to strategic projects, pitches, and business initiatives. Benefits may be subject to change at the time of hiring.