People Operations Partner GTM

Accountabilities:: Partner with Commercial, Customer Experience, and Finance/Ops leaders to translate business priorities into practical people strategies and organizational actions. Serve as the primary People advisor to senior leaders and managers, coaching them through organizational design, talent, performance, employee relations, and other people decisions. Provide direct support on complex or sensitive employee matters while coordinating operational needs with People Operations. Lead and advise on core HR cycles, including compensation and promotion decisions, using performance outcomes, compensation data, and organizational context to support consistent and equitable outcomes. Partner with Talent Acquisition and business leaders on headcount planning, role definition, hiring strategy, and prioritization of critical talent. Manage employment-related decisions such as relocation cases, terminations, and other compliance matters, applying sound judgment across US multi-state employment requirements and escalating when appropriate. Analyze people data and organization-specific metrics such as attrition and ramp time to identify trends, risks, and opportunities for proactive action. Lead change management and communication for company-wide People initiatives within the supported organization. Provide an independent People perspective in leadership discussions, challenging assumptions, identifying organizational and talent risks, and balancing business priorities with effective people practices. Contribute to performance management redesign, manager enablement, talent development, succession planning, and other initiatives designed to strengthen organizational effectiveness. Collaborate closely with People Operations, Talent Acquisition, and other People Partners across regions to deliver a consistent and scalable employee experience. Requirements 5+ years of HR Business Partner experience, including at least 2 years supporting Sales, GTM, or broader commercial organizations, ideally within a high-growth SaaS or technology environment. Experience advising Directors, Vice Presidents, and/or C-level leaders in a scaling organization. Strong practical knowledge of employee relations, performance management, organizational design, talent management, and people strategy. Strong commercial judgment and experience coaching senior commercial leaders through performance, development, organizational, and difficult employee conversations. People operations experience rather than a primarily recruitment-focused background, with confidence handling US multi-state employment matters and familiarity with regional employment requirements. Ability to build, interpret, and apply people analytics and dashboards to influence decisions and proactively identify organizational opportunities or risks. Strong judgment, discretion, and confidentiality when handling complex or sensitive employee situations. Excellent communication, coaching, influencing, and stakeholder management skills, with the confidence to challenge leaders constructively. Proactive and solutions-oriented approach, with a willingness to identify problems independently and take ownership of outcomes. Collaborative, curious, adaptable, and comfortable working across ambiguity, time zones, and changing priorities. Ability to balance compliance requirements with practical, business-focused solutions. Experience working within a global People organization is a plus. Candidates must have full legal authorization to work in the United States; visa sponsorship is not available. Candidates residing in Alaska, California, Colorado, New York, or Washington are not eligible for this role. Benefits Salary of $100,000–$115,000 per year. 100% employer-covered HDHP medical coverage, PPO dental, and standard vision coverage or alternative plan options for eligible US employees. Unlimited paid time off through a flexible “Time to Recharge” policy. Up to 4 weeks per calendar year working temporarily from another approved location, subject to eligibility and applicable requirements. Amsterdam program allowing employees to visit the international headquarters for 2–4 weeks each year, including accommodation in company apartments. Extensive paid family leave. Three paid volunteer days per year. Two-week cross-functional onboarding program. Company-provided equipment and tools, including coverage for certain work-from-home equipment. Employer-sponsored 401(k) plan with a 2% company match. Opportunity to work remotely within the United States. International, globally distributed work environment with opportunities to collaborate across regions and functions. Exposure to high-growth organizational challenges and broad People strategy initiatives.