Payroll Coordinator APAC

Accountabilities:: Manage the end-to-end payroll cycle for employees and workers following their onboarding, ensuring accurate and timely payroll processing and payments. Maintain up-to-date knowledge of internal payroll policies, local employment legislation, and government regulations applicable to the countries supported across the APAC region. Review payroll reports, investigate discrepancies and out-of-balance figures, and implement appropriate corrections to ensure payroll accuracy. Validate and approve payroll reports by cross-checking employee information, internal records, and client-provided inputs. Maintain payroll schedules, key performance indicators (KPIs), internal reporting, and master payroll input records. Ensure employee information and records are accurate, complete, and updated before each payroll processing cycle. Act as the primary point of contact for employee payroll-related queries, providing timely and effective responses. Collaborate with clients to communicate and obtain country-specific payroll and employment requirements throughout the employee lifecycle. Coordinate payroll funding and billing activities, including preparing charging sheets and generating sales invoices. Maintain and securely store employee documentation throughout the employment lifecycle, ensuring compliance with local record-keeping and regulatory requirements. Process changes to employment contracts and employee details, including salary adjustments, benefit updates, and other post-onboarding modifications. Respond promptly to requests and queries from employees, internal support teams, implementation and client-facing teams, and external clients. Manage compliant employee offboarding processes for both permanent and fixed-term contracts, covering voluntary and involuntary terminations. Ensure required background checks are completed, including any checks outstanding after the implementation and onboarding stages. Identify potential payroll risks and operational issues, taking proactive measures to resolve and prevent recurring discrepancies. Requirements: 2 to 3 years of relevant professional experience, preferably in payroll administration, payroll coordination, HR operations, or a related field. Established understanding of payroll concepts, processes, and local payroll legislation across the countries supported. Experience managing payroll activities and employee information throughout the employment lifecycle, including onboarding, contract changes, payroll processing, and offboarding. Good knowledge of payroll reconciliation, reporting, employee records management, and payroll compliance requirements. Strong written and verbal communication skills in English and the relevant local language. Excellent analytical and problem-solving abilities, with the capacity to identify, investigate, resolve, and prevent payroll discrepancies. High attention to detail and accuracy when handling sensitive employee information, payroll calculations, and financial documentation. Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple deadlines in a fast-paced environment. Ability to work independently, demonstrate initiative, and take ownership of responsibilities. Strong interpersonal skills and a customer-focused approach when communicating with employees, clients, and internal stakeholders. Ability to collaborate effectively with geographically dispersed teams in a multicultural and international working environment. Adaptability and willingness to learn new payroll systems, processes, and country-specific regulatory requirements. Benefits: Fully remote working opportunities with flexible arrangements, allowing employees to choose how and where they work. Flexible working policies designed to support personal commitments and work-life balance. Paid bonding leave to welcome and spend time with a new family member. Two paid charitable days to support causes and community initiatives that matter to you. Annual corporate bonus or sales incentive plan eligibility. Reward and recognition programs celebrating individual contributions, achievements, and professional success. Access to two learning platforms to support continuous professional development and learning at your own pace. Opportunities to collaborate with international colleagues and develop a global professional network. Exposure to diverse cultures, international markets, and global payroll practices. A supportive and inclusive working environment that encourages employee engagement, new ideas, and career development.