Partner Success Executive

Accountabilities:: Manage a strategic portfolio of 10–20 college and university partners, developing engagement strategies that support long-term success and growth. Build trusted relationships with campus stakeholders through regular meetings, strategic touchpoints, proactive communication, and ongoing consultation. Develop and execute partner engagement plans aligned with institutional priorities, program objectives, and student success goals. Support successful partner launches, ongoing program adoption, stakeholder communication, and engagement throughout the partner lifecycle. Lead renewal and retention activities, helping partners understand program value and maximize the impact of their partnership. Identify opportunities for expansion, upselling, referrals, and broader stakeholder adoption, working with Sales and Marketing to develop and pursue opportunities. Conduct regular program reviews and strategic conversations to evaluate progress, address challenges, and identify opportunities for improvement. Analyze partner data and translate insights into clear, actionable recommendations that improve program performance, engagement, and impact. Collaborate with Sales, Marketing, Operations, and Academic Relations to ensure alignment and deliver a cohesive partner experience. Work with internal teams to increase program visibility, stakeholder engagement, and adoption across partner campuses. Contribute to knowledge-sharing, process improvements, and strategic initiatives that strengthen partner success practices. Travel as needed to support partner engagement, relationship development, and growth opportunities. Requirements 4–6+ years of experience in higher education, sales, account management, customer success, program management, or partnership management. Experience in EdTech is a plus, particularly within environments focused on higher education, student support, or academic success. Genuine interest in education and student success, with motivation to contribute to initiatives that create tangible outcomes for students. Strong relationship-building and communication skills, with the ability to engage effectively with a diverse range of campus stakeholders. Proven ability to manage multiple relationships, accounts, projects, or programs while balancing competing priorities. Proactive, organized, and comfortable taking ownership in a fast-paced and evolving environment. Strong analytical skills and the ability to turn partner data and insights into practical recommendations and next steps. Commercial awareness and the ability to identify partner growth opportunities and collaborate with internal teams to pursue them. Collaborative mindset, with the confidence to contribute as part of a team while independently leading initiatives when needed. Willingness to travel as required for partner engagement and growth. Commitment to teamwork, accessible education, mission-driven work, and improving student success. Additional experience with peer tutoring, peer programs, student support, or direct collaboration with colleges and universities is advantageous. Benefits Competitive salary and vested stock options providing an opportunity for equity ownership. Medical, dental, and vision healthcare benefits. 401(k) retirement plan. Wellness stipend. Flexible paid time off. Remote work flexibility with a monthly work-from-home stipend. Company-sponsored technology and equipment. Company events and team outings. High level of autonomy and ownership. Opportunities for professional growth within a collaborative, mission-driven team. Full-time, remote position based in the United States. Jobgether Hiring Process