National Community Engagement Director

Accountabilities:: National Strategy and Leadership: Develop and execute a comprehensive community engagement strategy aligned with organizational growth and mission objectives. Establish priorities, define success metrics, and lead the implementation of initiatives across multiple regions. Team Leadership and Development: Manage, mentor, and grow a high-performing national engagement team, including community engagement and volunteer managers, regional coordinators, and volunteer leadership teams. Foster accountability, collaboration, and continuous improvement. Volunteer Recruitment and Retention: Oversee national volunteer pipelines, creating scalable systems for recruitment, onboarding, retention, and leadership development. Design initiatives that deepen community connections and encourage long-term participation. Community Education and Mobilization: Lead national and local initiatives that increase awareness of the organization's mission and strengthen community involvement. Build a culture that recognizes volunteers as essential contributors to mission delivery. Partnerships and External Representation: Establish and expand strategic partnerships with community organizations, corporations, and local leaders. Represent the organization at national conferences, public forums, and industry convenings, while collaborating with communications teams to share compelling community stories. Chapter and Network Expansion: Lead the development and expansion of local chapters across priority markets. Create practical toolkits, operating standards, resources, and support systems that promote consistency while allowing regional flexibility. Data, Impact, and Operational Excellence: Define and monitor key performance indicators related to engagement, volunteer retention, and program impact. Use data-driven insights to improve performance, establish best practices, and maintain appropriate policies and compliance standards across engagement programs. Requirements: Relevant Experience: At least 7 years of experience in community engagement, volunteer management, or a related field, including leadership across national, regional, or multi-site operations. Program Development and Scaling: Demonstrated success building and expanding volunteer systems, community engagement programs, chapter networks, or grassroots initiatives. People Management: Proven ability to lead, mentor, and develop high-performing teams, establish clear expectations, and support professional growth. Strategic and Operational Skills: Strong strategic thinking combined with the ability to translate ideas into scalable systems, practical processes, and measurable results. Communication and Relationship Building: Excellent written, verbal, and interpersonal communication skills, with the ability to engage diverse stakeholders and build authentic, lasting partnerships. Data-Driven Decision-Making: Experience defining performance indicators, analyzing engagement metrics, and using insights to refine strategies and improve outcomes. Leadership Mindset: A people-centered, entrepreneurial approach, with the adaptability to thrive in a fast-paced environment, manage change, and take ownership of complex initiatives. Mission Alignment: A genuine commitment to community impact, volunteer engagement, and expanding access to food and essential resources. Preferred Qualifications: Certified in Volunteer Administration (CVA) or an equivalent credential. Experience managing chapter-based, decentralized, or geographically distributed organizations. Background in community organizing, grassroots mobilization, or advocacy. Familiarity with volunteer management platforms such as Galaxy Digital or Better Impact. Experience in a high-growth startup or fast-paced nonprofit environment. Public speaking experience or a track record of representing an organization at national conferences. Benefits: Annual Salary: $85,000–$110,000, depending on experience and location. Unlimited Paid Time Off: Flexible time off to support work-life balance. Health Coverage: Fully covered medical, dental, and vision benefits. Retirement Savings: 401(k) plan with an employer match. Paid Family Leave: Support for employees and their families during important life events. Flexible Work Arrangement: Remote work with a flexible work-from-home schedule. Wellness Stipend: Financial support for eligible wellness-related expenses. Technology Reimbursement: Reimbursement for cell phone and internet expenses. Professional Development: Support for ongoing learning, training, and career growth.