Modern Workplace Engineer

Accountabilities:: Design, implement, administer, and support modern workplace services across Microsoft Entra, Microsoft 365, Intune, Copilot, and Power Platform. Manage identity and access management services, including authentication, Conditional Access, identity governance, and privileged access. Administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Viva. Deliver and maintain endpoint management services using Microsoft Intune and Autopilot. Support governance, adoption, and continuous improvement initiatives for Microsoft Copilot and AI-enabled workplace services. Contribute to Power Platform governance, including data loss prevention controls, environment management, and operational support. Automate operational activities using PowerShell, Microsoft Graph, and Microsoft cloud technologies. Monitor platform performance, service health, compliance, and adoption metrics. Collaborate with Security, Infrastructure, and Service Operations teams to deliver secure, reliable, and scalable workplace services. Create and maintain technical documentation, standards, and knowledge articles to improve support processes and the user experience. Identify opportunities to simplify, automate, and continuously improve workplace technology operations. Requirements: Strong experience administering Microsoft Entra ID and Microsoft 365 environments. Hands-on experience with Microsoft Intune and enterprise endpoint management. Solid understanding of Identity and Access Management principles. Experience implementing Conditional Access and Zero Trust security controls. Administration experience across Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams. Experience with endpoint security, compliance, and device management. Strong PowerShell scripting and automation capabilities. Experience using Microsoft Graph and cloud-native automation tools. Practical experience supporting enterprise Microsoft cloud technologies. Understanding of identity, security, endpoint management, and Zero Trust principles. Strong problem-solving and analytical skills, with the ability to troubleshoot complex workplace technology issues. Excellent communication and stakeholder engagement skills. A continuous improvement mindset and strong interest in simplifying and automating processes. Experience in Modern Workplace Engineering, Identity & Access Management, Microsoft 365 Administration, Endpoint Management, or End User Computing. Experience with Microsoft Entra ID Governance and Privileged Identity Management is desirable. Familiarity with Microsoft Defender for Endpoint is a plus. Experience supporting Microsoft Copilot administration, governance, or adoption initiatives is advantageous. Knowledge of Power Platform governance and DLP policy management is preferred. Experience with identity lifecycle management, including joiner, mover, and leaver processes, is beneficial. Familiarity with Microsoft licensing, service health monitoring, and adoption reporting is a plus. Experience supporting global end-user computing and workplace services is desirable. Microsoft certifications such as MS-102, MD-102, SC-300, SC-900, or AZ-900 would be advantageous. Benefits: Fully remote work opportunity in India. Flexible work options designed to support work-life balance. Options including part-time work, adjusted hours, staggered shifts, and hybrid or remote arrangements, depending on individual needs and role requirements. Inclusive, safe, and welcoming working environment. Opportunities for continuous learning and professional development. Exposure to Microsoft Entra, Microsoft 365, Intune, Copilot, Power Platform, and modern cloud technologies. Opportunities to work on identity, security, endpoint management, automation, and Zero Trust initiatives. Opportunity to contribute to workplace transformation and enterprise technology modernization. Collaborative environment working with Security, Infrastructure, and Service Operations teams. Days of Difference leave supporting charitable and volunteering activities. Focus on employee well-being, growth, and long-term career development.