Medical Network Account Manager

Accountabilities: Deliver strategic business development initiatives aligned with organizational priorities and the needs of the medical network. Identify new partnership, service, and market opportunities using customer, competitor, industry, and stakeholder insights. Develop compelling business cases, commercial analyses, recommendations, and implementation plans for new products, services, partnerships, and operating models. Assess market and stakeholder needs and translate findings into practical initiatives that improve member outcomes and service performance. Build and maintain strong relationships with internal teams, external partners, suppliers, and relevant industry stakeholders. Influence stakeholders across multiple functions and establish alignment around strategic priorities, delivery plans, and expected outcomes. Support the development and management of partner agreements and coordinate activities across multiple projects and workstreams. Establish effective governance frameworks, performance measures, reporting mechanisms, and risk controls to monitor delivery and outcomes. Prepare clear commercial and operational recommendations for senior stakeholders, supported by relevant data and analysis. Coordinate cross-functional project delivery, ensuring initiatives remain aligned with agreed objectives, timelines, risks, and performance expectations. Drive innovation, continuous improvement, and operational efficiency across the network. Identify emerging challenges and opportunities, apply sound judgment, and develop practical solutions in an environment where priorities may evolve. Requirements: Demonstrated experience in business development, partnership management, strategic programs, project delivery, or strategic program implementation . Experience in a complex, service-based, regulated, or customer-focused environment. Background in international business within health insurance, health funds, or insurance is highly desirable. Strong commercial and analytical capability, including experience developing business cases, interpreting data, and evaluating financial or operational impacts. Excellent stakeholder engagement, influencing, negotiation, and relationship management skills. Proven ability to work effectively across multiple functions and build productive relationships with partners, suppliers, and industry stakeholders. Strong problem-solving and sound judgment, with the ability to work independently and make decisions in ambiguous or complex situations. Excellent written and verbal communication skills, including experience preparing business recommendations, reports, presentations, and executive-level updates. Ability to translate strategic opportunities and insights into practical implementation plans and measurable outcomes. Experience with governance frameworks, supplier or partner management, service design, continuous improvement, or customer and member experience initiatives is highly regarded. A relevant tertiary qualification in business, health, commerce, management, project management, or a related discipline is desirable. Strong organizational skills and the ability to manage multiple workstreams while maintaining focus on quality, delivery, and stakeholder expectations. Benefits: Permanent, full-time employment. Remote working arrangement within New South Wales , with access to a Sydney CBD office. Flexible working arrangements designed to support work-life balance. 50% subsidy on hospital and/or extras health cover. Family-friendly certified employer. 18 weeks of parental leave for all new parents. Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks, and other initiatives. Discounts on life, pet, and travel insurance products. Discounts at Fitness First gyms and on eyecare products. Opportunities for professional development through workshops, mentorship programs, internal and external courses, transfers, secondments, and career progression. Inclusive and collaborative workplace culture focused on diversity, wellbeing, and employee development. Opportunity to contribute to initiatives focused on making healthcare more understandable, affordable, high quality, and member-focused.