Medical Assistant

Accountabilities: Support providers with virtual patient rooming, clinical history collection, visit preparation, and required documentation for neurology appointments. Perform and accurately score standardized clinical assessments, including the Montreal Cognitive Assessment. Review medical records, laboratory results, and imaging reports to identify relevant clinical gaps and support timely clinical decision-making. Support specialized care programs, including dementia care and anti-amyloid therapy pathways. Coordinate required testing, documentation, medical records, referrals, and communication with infusion centers and imaging facilities. Facilitate referrals for respite care, home safety assessments, and other services that support patients and caregivers. Identify urgent or clinically significant concerns and escalate them appropriately to providers and other members of the care team. Collaborate with physicians, advanced practice providers, care coordinators, navigators, and other cross-functional teams to maintain coordinated, patient-centered care. Communicate compassionately with patients and caregivers while helping them navigate insurance, billing, clinical, and administrative barriers in a HIPAA-compliant manner. Requirements 2–3+ years of experience working as a Medical Assistant in a clinical setting. Strong organizational abilities, attention to detail, and the capacity to manage multiple clinical priorities accurately. Excellent written and verbal communication skills, with an empathetic and patient-centered approach. High technical proficiency with computer-based workflows and videoconferencing platforms. Reliable high-speed internet and access to a private, HIPAA-compliant workspace suitable for remote clinical work. Active Medical Assistant certification is preferred. 4–5+ years of Medical Assistant experience is preferred. Experience in telemedicine, virtual care, startup environments, or rapidly changing organizations is advantageous. Prior neurological care experience or a strong interest in developing specialized expertise in neurological conditions is preferred. Bilingual English/Spanish proficiency is a plus but not required. A proactive, curious, collaborative mindset and strong commitment to patients and caregivers are important for success in the role. Benefits Compensation: $22–$24 per hour, with final compensation based on location, experience, and qualifications. Remote-first work: Work remotely from anywhere in the 50 United States, with home-office technology provided. Healthcare: Medical, dental, and vision insurance options for employees and families. Retirement and financial protection: 401(k) plan with employer matching, short- and long-term disability coverage, and basic and supplemental life insurance. Paid time off: 15 vacation days, 5 sick days, 12 paid holidays, 2 floating holidays, plus a fully paid end-of-year holiday break. Family and wellness support: Access to family-building and fertility services, including a 20% discount through Kindbody where available. Mental health support: 24/7 support through Health Advocate and Talkspace, including 12 free on-demand sessions per year. Healthcare access: Access to One Medical. Remote flexibility: Most roles involve only occasional travel for team meetings or professional collaboration events, unless otherwise specified.