MDM Analyst

Accountabilities: Follow established standard operating procedures for master data operations, reviewing and updating records related to healthcare providers, healthcare facilities, parent-child hierarchies, and data enrichment. Investigate, validate, and correct master data discrepancies to maintain accurate, complete, and reliable information. Monitor open data quality issues and assignments, ensuring they are addressed within defined timelines. Resolve records and cases in the master data exceptions queue, applying appropriate validation and correction processes. Analyze data using Microsoft Excel and SQL to identify anomalies, investigate inconsistencies, and support accurate data updates. Conduct online research using websites, web portals, and databases to verify healthcare provider and organization information. Escalate complex investigations and unresolved data issues to Senior MDM Analysts or team leads when necessary. Communicate clearly and concisely with team leaders and internal stakeholders regarding data anomalies, investigation findings, and assignment status. Support the Data Management Office in tracking daily activities and maintaining visibility into operational progress. Contribute to the ongoing improvement of master data processes, tools, and workflows to strengthen data quality and reliability. Adapt to feedback and evolving procedures while maintaining consistent attention to detail and operational standards. Requirements Bachelor's degree in Computer Science, Engineering, or a related technical discipline, such as a B.Tech or B.E., or equivalent practical experience. Hands-on experience analyzing, validating, or cleaning data in a master data management, data quality, or data analysis environment, including relevant professional experience or internships. Strong investigative mindset, with the ability to identify discrepancies, analyze underlying causes, and develop accurate resolutions. High attention to detail and a strong commitment to data accuracy, consistency, and quality. Good written and verbal communication skills, with the ability to collaborate effectively with internal teams and external stakeholders. Proficiency in Microsoft Excel and the ability to use data analysis techniques to investigate and validate information. Experience with SQL is preferred; exposure to Python is an advantage. Ability to conduct effective internet research using websites, web portals, and databases. Familiarity with the US healthcare industry, particularly master data management for healthcare organizations, is preferred. Willingness to develop knowledge of master data management practices and the pharmaceutical supply chain. Strong organizational and prioritization skills, with the ability to manage assignments and follow through consistently. Flexibility and adaptability when responding to feedback, changing priorities, and evolving processes. Ability to work independently while contributing effectively within a collaborative team. Availability to work Monday through Friday on a schedule aligned with US Eastern Time. Benefits Fully remote working arrangement from India. Monday-to-Friday working schedule aligned with US Eastern Time: Approximately 6:30 PM to 2:30 AM IST during US Daylight Saving Time. Approximately 7:30 PM to 3:30 AM IST outside US Daylight Saving Time. US company holiday calendar, rather than the Indian public holiday calendar. Affordable medical benefits. Non-medical employee perks, including Flexible Paid Time Off (PTO). Access to more than 700 professional development and learning courses at no cost. Opportunities to build expertise in master data management, healthcare data, and pharmaceutical supply chain operations. Purpose-driven work supporting data quality and processes that help improve patient access to therapies.