Manager, Publishing Operations

Accountabilities:: Project Management Team Leadership: Lead, manage, and develop the project management team by establishing clear expectations for project ownership, communication, planning, and execution. Provide ongoing coaching, constructive feedback, and professional development opportunities to strengthen individual and collective performance. Workload and Resource Management: Oversee project assignments and workload distribution, ensuring team capacity, project complexity, and organizational priorities remain balanced. Equip project managers with the context, tools, and support required to manage initiatives independently and effectively. Portfolio Planning and Delivery: Maintain an integrated overview of publishing activities, including game launches, marketing campaigns, live operations, and external partner projects. Ensure project plans reflect business priorities, realistic timelines, available resources, and critical dependencies. Project Performance and Risk Management: Monitor project health across the publishing portfolio, identifying scheduling conflicts, capacity constraints, delivery risks, and dependencies that may affect multiple initiatives. Recommend adjustments to scope, sequencing, or resources in collaboration with publishing leadership. Executive Reporting: Provide clear and concise updates on portfolio performance, key milestones, project risks, resource availability, and decisions requiring leadership attention. Cross-Functional Coordination: Act as a senior operational partner across Brand, Creative, Communications, Community, User Acquisition, Storefront, Production, and other relevant teams. Establish clear ownership, timelines, approval processes, and decision-making responsibilities across projects. Stakeholder Management: Build trusted relationships with functional leaders and publishing stakeholders, helping resolve competing priorities, clarify responsibilities, and facilitate effective decision-making. Ensure changes affecting project scope, development schedules, or campaign commitments are communicated promptly. Game Development and Publishing Alignment: Oversee coordination between marketing project management, game development, and production teams. Ensure publishing plans account for development milestones, content readiness, feature releases, build availability, and other critical dependencies. Change Management and Escalation: Evaluate the impact of development or production changes on marketing deliverables and launch readiness. Establish effective communication and escalation practices while respecting development workflows and minimizing unnecessary disruption. Publishing Operations and Process Improvement: Own the development and continuous improvement of project management processes, tools, reporting systems, and operational practices. Introduce scalable approaches to integrated planning, dependency management, approvals, risk tracking, and portfolio visibility. Workflow Optimization: Identify opportunities to simplify processes, reduce unnecessary administrative work, and improve delivery predictability without compromising creative flexibility or slowing decision-making. Continuous Improvement: Lead project retrospectives and post-launch reviews, translating lessons learned into practical improvements. Partner with publishing leadership to evolve operational practices as organizational needs and publishing activities expand. External Partner and Vendor Management: Ensure project managers establish clear scopes, timelines, deliverables, and approval processes with external agencies, vendors, freelancers, and production partners. Budget and Financial Oversight: Oversee project-level budget tracking, vendor commitments, forecasts, and financial reporting. Collaborate with finance and marketing stakeholders to identify budget variances and upcoming financial commitments. Launch and Campaign Readiness: Oversee planning and execution for major game launches and integrated marketing campaigns, from initial kickoff through post-launch evaluation. Ensure plans incorporate creative production, communications, community engagement, user acquisition, storefront activities, localization, development dependencies, and external partners. Delivery Readiness and Execution: Establish milestone reviews and readiness checkpoints for high-priority initiatives, support project managers in removing blockers, and escalate risks requiring broader organizational decisions. Requirements: 8–10+ years of professional experience in marketing project management, integrated marketing, production management, publishing operations, or a related field. Demonstrated experience managing, leading, or mentoring project managers, with a strong commitment to team development and performance improvement. Proven ability to manage complex, cross-functional marketing initiatives involving multiple parallel workstreams, stakeholders, and interdependent deliverables. Strong understanding of game development and publishing workflows, including the relationship between development milestones, production schedules, and marketing execution. Experience overseeing multiple concurrent projects or an extensive portfolio of initiatives, with the ability to identify cross-project risks, scheduling conflicts, and resource constraints. Strong expertise in project planning, prioritization, workload management, risk assessment, stakeholder communication, and delivery oversight. Demonstrated experience establishing and improving project management frameworks, reporting practices, operational processes, and team workflows. Ability to communicate project health, delivery progress, resource capacity, and operational risks clearly and effectively to senior leadership. Experience managing external agencies, vendors, freelancers, production partners, project budgets, and financial forecasts. Strong understanding of integrated marketing campaigns and launch management, including creative production, communications, community, user acquisition, storefront operations, and localization. Excellent organizational skills and attention to detail, with the ability to manage competing priorities and adapt to changing business requirements. Strong analytical and problem-solving abilities, with sound judgment when navigating ambiguity, unexpected challenges, and complex stakeholder relationships. Collaborative and supportive leadership style, with the ability to build trust, encourage accountability, empower teams, and foster continuous improvement. Excellent written and verbal communication skills, including the ability to facilitate alignment and communicate complex project information effectively. Genuine enthusiasm for the gaming industry and appreciation for creative approaches to game development, storytelling, and player experiences. Must be authorized to work for any employer in the United States. Visa sponsorship or transfer is not available for this position. Benefits: Competitive annual salary ranging from $126,000 to $148,500 USD, depending on geographic location, experience, and qualifications. Eligibility for an annual discretionary performance bonus. Comprehensive medical, dental, and vision insurance for employees and eligible dependents, effective from the first day of employment. 401(k) retirement savings plan with employer matching. Paid time off and company holidays. Two weeks of dedicated winter break. Pet insurance coverage. Compassionate leave to support employees caring for family members. Pre-tax wellness stipend. Pre-tax work-from-home stipend. Mental health resources, including Headspace membership and an Employee Assistance Program (EAP). Employee discount portal offering savings on everyday goods and services. Access to diversity, inclusion, and employee community initiatives, including Grow Together. Support for personal and professional development. Fully remote working arrangement. Opportunity to lead a publishing project management function and contribute to the delivery of innovative gaming experiences. Collaborative and creative working environment that values teamwork, professional growth, and individual contributions.