Manager, Partner Development (Health Plan and Employer)

Accountabilities:: New Business Development: Lead a consultative, end-to-end sales process with employer benefits leaders and HR decision-makers, from initial conversations through negotiation and signed agreements, while building and actively managing a pipeline of new employer prospects. Pipeline Management: Prioritize opportunities across health plan programs, nurture existing prospects, and develop structured approaches for stalled or lost opportunities to create future reactivation and revenue opportunities. External Relationship Management: Independently lead calls and meetings with employer stakeholders and external partners, establishing credibility with senior decision-makers and representing healthcare partnership programs professionally. Commercial Negotiation: Manage commercial discussions, negotiate terms, and drive qualified opportunities through to close while balancing immediate revenue objectives with longer-term partnership potential. Partnership Growth: Serve as a key point of contact for existing healthcare partnerships, monitor engagement and performance, identify upsell and expansion opportunities, and cultivate relationships that support renewals, references, and broader account growth. Process Improvement: Examine the existing sales and account-management journey to identify bottlenecks, broken handoffs, ordering or fulfillment inefficiencies, and other friction points, then drive practical improvements that increase signed and activated accounts. Cross-Functional Collaboration: Partner closely with marketing, product, legal, operations, and other internal teams to secure the materials, resources, and operational support needed to sell, activate, support, and grow accounts. Partner Insights: Gather feedback from employers and partners and translate it into clear, actionable recommendations that improve customer outcomes and strengthen the overall partnership model. Performance & Reporting: Track progress across new and existing accounts, communicate results and opportunities effectively, and contribute to measurable improvements in revenue, engagement, activation, and account growth. Requirements Experience: 5+ years of experience combining new-business sales with post-sale account growth, client success, or partnership management, ideally within digital health, employee benefits, health plans, HR technology, or another enterprise B2B environment involving complex, multi-stakeholder sales cycles. Commercial Track Record: Demonstrated ability to build and manage a pipeline, close new business, grow existing accounts, identify expansion opportunities, and generate measurable commercial results. Fixer Mindset: Comfortable working within established processes while proactively identifying gaps, inefficiencies, workarounds, and opportunities to improve the way sales and account management operate. Executive Presence: Confident leading external meetings independently, including conversations with senior stakeholders, and able to establish trust and credibility quickly. Process Improvement: Proven experience improving or scaling an existing sales or account-management motion rather than simply executing a stable process, with the ability to make commercial operations more effective and revenue-generating. Communication: Strong written and verbal communication skills, with the ability to adapt a broader partnership proposition into compelling, buyer-specific messaging. Ownership & Follow-Through: Highly motivated, organized, proactive, and persistent in moving opportunities forward, following up on commitments, and delivering results without requiring extensive oversight. Cross-Functional Skills: Comfortable collaborating with marketing, legal, operations, and other specialist teams while coordinating resources and logistics without directly owning those functions. Adaptability: Able to thrive in a fast-growing environment where priorities can evolve quickly and where initiative, speed, and practical problem-solving are valued. Benefits Competitive Compensation: Competitive salary and equity packages. Salary Range: Market-based compensation ranging from $99,450 to $140,000 , depending on the applicable geographic compensation region. Healthcare: Health, dental, and vision insurance, along with mental health resources. Product Benefit: An employee product provided for personal use, plus discounts for friends and family. Paid Time Off: 20 days of paid time off, 13 paid holidays, and 8 days of flexible wellness time off. Additional Leave: Paid sick leave and parental leave. Remote Work: Remote working arrangement. Growth & Impact: Opportunity to build new business, grow strategic healthcare partnerships, and directly influence commercial processes and customer outcomes. Cross-Functional Environment: Exposure to marketing, product, legal, operations, and healthcare partnership functions in a fast-growing organization.