Manager, Airline Partnerships

Accountabilities:: Build and grow relationships with airline carriers across the Americas, conduct business reviews, and engage key partner stakeholders, particularly across South America. Lead airline partner engagement for Signature Services and serve as the airline partnerships subject matter expert across specialized business areas. Evaluate, negotiate, and renew airline agreements covering incentives, content access, commercial terms, and marketing opportunities. Own revenue forecasts, monitor incentive attainment and partner commitments, and track booking trends and profitability against commercial goals. Identify performance gaps early and develop action plans to meet or exceed revenue and partnership objectives. Analyze deal economics and model commercial scenarios, translating complex data into clear recommendations for senior leadership and airline partners. Partner with suppliers, Product, Engineering, and Operations to expand access to competitive fares and relevant airline content across multiple distribution channels. Coordinate with Finance, Sales, Customer Success, Marketing, and other internal stakeholders on partner initiatives and commercial priorities. Equip customer-facing teams with relevant airline updates and help resolve issues that could affect partnership performance. Represent the organization at partner meetings and industry events, building relationships and bringing insights on airline retailing, distribution trends, and emerging risks back to the team. Requirements: 5+ years of experience in airline partnerships, travel supply, distribution, commercial account management, or a related travel industry role, ideally with experience working directly with airlines. Proven track record of leading commercial negotiations and growing strategic partner relationships, with measurable impact on revenue, commercial economics, or customer value. Strong understanding of airline distribution, including Global Distribution Systems (GDS), New Distribution Capability (NDC), direct connections, and their impact on content, pricing, and servicing. Strong analytical and financial capabilities, including advanced Excel or Google Sheets skills and experience building forecasts, assessing profitability, and developing data-driven recommendations. Excellent written and verbal communication skills in English, with the ability to communicate effectively with senior stakeholders and external partners. Strong judgment, organization, and bias toward action, with the ability to independently manage a partner portfolio and navigate ambiguity. Demonstrated ability to coordinate multiple teams and initiatives while maintaining focus on commercial outcomes. Bachelor’s degree in business, economics, hospitality, or a related field, or equivalent professional experience. Willingness and ability to travel for airline partner meetings and industry events. Benefits: Remote work within the United States. Comprehensive healthcare coverage tailored to local needs. Insurance and wellness resources for employees and their families. Retirement savings programs. Opportunities to participate in equity plans. Flexible paid time off and country-specific holidays. Paid parental leave for new parents. Connectivity and commuting support where applicable. Mental health resources. Travel-related employee perks. Opportunity to work in a high-performance, collaborative environment within the travel technology industry. Significant autonomy and the opportunity to influence commercial strategy and airline partnerships.