Lead Business Analyst (Agile)

Accountabilities: Lead and provide guidance to Business Analysts across multiple Scrum teams, ensuring consistent approaches to requirements, backlog management, and delivery. Own the backlog decomposition strategy and maintain a healthy, prioritized product backlog with sufficient work prepared for upcoming sprints. Partner with Product Owners and customer stakeholders to clarify requirements, manage scope, define objectives, and maintain alignment with product vision and roadmap. Establish and enforce clear Definitions of Ready and Done across development teams, supporting consistent quality and delivery standards. Provide transparency into backlog health and decomposition through metrics, dashboards, and regular reporting. Take a leadership role in Program Increment planning, coordinating dependencies, milestones, deliverables, sequencing, and timelines. Identify, communicate, and mitigate risks, impediments, and delivery issues, following through until resolution. Collaborate with architects, testers, Product Owners, developers, and stakeholders to ensure end-to-end alignment across technical and business deliverables. Lead retrospectives and Communities of Practice for Business Analysts, gathering feedback, encouraging knowledge sharing, and identifying opportunities for continuous improvement. Develop and maintain business requirements, user stories, acceptance criteria, technical documentation, process maps, narratives, and related delivery artifacts. Facilitate stakeholder interviews, customer journey mapping, process-mapping sessions, and business analysis workshops with project teams and court personnel. Analyze business processes to identify opportunities for standardization while documenting necessary variations, local rules, and differences across business environments. Develop detailed process maps and supporting narratives using Microsoft Visio, maintaining documentation in an accessible and hierarchical structure. Support gap analyses, workflow analysis, alternative solution assessments, business process modeling, wireframes, and storyboards as required. Generate contractual deliverables and ensure they are completed within agreed scope, quality, and timelines. Provide business analysis and technical support during Agile ceremonies and contribute journey-mapping, process-analysis, and customer-interview outputs to regular reporting. Promote continuous improvement across the end-to-end analysis and delivery process, with a strong focus on product quality, requirements alignment, and customer satisfaction. Requirements 10+ years of experience supporting Product Owners and Agile teams, eliciting business needs, managing backlogs, developing requirements, and maintaining technical documentation. Bachelor’s degree or equivalent experience required; a master’s degree is also acceptable. Proven experience leading or providing guidance to multiple Business Analysts and Agile teams while maintaining alignment with overall program objectives. Strong experience gathering and translating stakeholder, customer, Product Owner, and end-user needs into detailed requirements, user stories, and acceptance criteria. Experience with Agile methodologies, progressive elaboration of complex technical epics and stories, backlog management, and sprint readiness. Demonstrated expertise in business process analysis, workflow analysis, process modeling, and business process re-engineering. Experience supporting modernization initiatives, including legacy IT environments, integrations, new development, and deployment alongside existing systems. Experience performing gap analyses, workflow assessments, Analysis of Alternatives, business process modeling, wireframes, and storyboards. Strong technical background and ability to collaborate effectively with Solutions Architects, developers, testers, and senior technical stakeholders. Experience supporting testing through acceptance criteria development and validation of test-case results. Strong analytical, problem-solving, and critical-thinking abilities, with the capacity to formulate and communicate practical recommendations. Excellent verbal, written, presentation, facilitation, and stakeholder-management skills. Consultant mindset with the ability to build trusted relationships with senior customer stakeholders and diverse audiences. Ability to work independently while contributing effectively within multidisciplinary teams. Demonstrated ability to identify and apply relevant industry tools, best practices, methods, solutions, and emerging technologies. Highly organized and detail-oriented, with the ability to manage competing priorities in a complex Agile delivery environment. Benefits Salary: Likely base salary range of $128,039–$173,229 per year , depending on experience, location, and applicable contractual requirements. Work arrangement: Fully remote, with no travel required. Schedule: 40 hours per week. Healthcare: Multiple medical plan options, including plans with Health Savings Accounts, plus dental and vision coverage. Retirement: 401(k) plan with company matching and pre- and post-tax contribution options. Paid time off: Vacation, sick, personal, and holiday leave; new employees typically receive 15 days of paid leave per calendar year plus 10 paid holidays, prorated based on hire date. Paid family leave: Up to 160 hours of paid family leave during a rolling 12-month period for eligible employees. Additional protection: Short- and long-term disability, life insurance, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance. Work-life balance: Flexible work-week arrangements where available. Mission-focused environment: Opportunity to contribute to the modernization of a complex, enterprise-scale case management system supporting federal courts. Professional growth: Exposure to Agile transformation, business process modernization, enterprise software, and complex technology programs.