Intermediate Epic Revenue Cycle Analyst Utilization Management

Accountabilities: Maintain and support clinical and business applications to ensure they effectively support patient care and operational requirements. Analyze business problems, identify system deficiencies, and recommend solutions aligned with organizational goals. Design, build, and configure assigned Epic modules and associated third-party applications. Develop and maintain collaborative relationships with stakeholders, gathering and documenting business and technical requirements. Work with physicians, clinicians, and end users to document existing workflows, conduct gap analyses, identify process changes, and develop future-state workflows for new implementations and functionality. Create test scripts and materials for end-to-end workflow testing; perform unit, system, and integration testing and document results. Monitor industry developments and vendor, application, and system updates to ensure modifications and upgrades function according to Epic specifications. Follow established standards for configuration control, quality assurance, and software version releases. Prepare documentation and training materials to support system upgrades, new releases, and changes in functionality. Troubleshoot application issues, initiate escalation procedures when needed, and recommend appropriate resolutions. Participate in multiple cross-functional projects using project planning and coordination tools, procedures, and Lean methodologies. Attend project, team, and departmental meetings, providing managers with updates on progress, accomplishments, assigned tasks, and barriers. Provide guidance and serve as a resource for other analysts, project managers, and consultants. Participate in on-call support within a 24/7 production systems environment, serving as a primary support contact for application end users. Perform additional duties as assigned. Requirements Associate degree in Information Technology, Computer Science, Business Administration, Healthcare, or a related field. At least 3 years of experience in information technology, healthcare, or another relevant professional environment. Advanced knowledge of Microsoft Office and other Microsoft suite products. Experience with electronic medical record (EMR) applications and implementations. Strong analytical skills and a creative, practical approach to problem-solving. Excellent written and verbal communication skills, including the ability to work effectively with clinicians, physicians, hospital leaders, technical teams, and other stakeholders. Ability to work independently with minimal guidance and manage responsibilities across multiple projects. Ability to learn new systems, processes, and technologies quickly. Familiarity with clinical and technical workflows is preferred. A bachelor's degree in a relevant field is preferred. Five or more years of clinical or technical work experience is preferred. An Epic credential is preferred. Equivalent Education and Experience Candidates may be considered through an equivalent combination of education and relevant professional experience: Associate degree and at least 3 years of relevant experience; or High school diploma or equivalent and at least 5 years of relevant experience. Benefits Annual salary range of $66,830.40–$124,300.80. Medical, dental, and vision insurance effective from day one. Life and disability insurance. Paid time off beginning on the first day. 403(b) retirement plan. Four weeks of fully paid parental leave. Career development opportunities. Whole-person well-being resources. Mental health resources and support. Pet benefits. Fully remote work arrangement. Opportunity to contribute to healthcare technology systems that support clinical teams and patient care.