Inbound Account Executive

Accountabilities: Full-Cycle Sales Management: Own the complete sales process, from lead qualification and discovery calls to product demonstrations, negotiations, and closing new business. Inbound Lead Conversion: Respond promptly to incoming inquiries, assess prospect needs and suitability, maintain sales momentum, and convert interest into qualified business opportunities. Consultative Selling: Build an understanding of salon, spa, and beauty business owners' goals, challenges, and operational requirements to recommend solutions that address their specific needs. Product Demonstrations: Deliver engaging, personalized demonstrations that showcase how software capabilities, including appointment management, integrated payments, marketing automation, and client retention tools, can improve business performance. Value-Based Sales: Communicate product benefits clearly, address objections confidently, and demonstrate the commercial value of technology solutions to prospective customers. Pipeline and Performance Management: Manage a high volume of sales opportunities, prioritize activities effectively, maintain consistent follow-up, and ensure accurate CRM records and sales forecasts. Target Achievement: Take ownership of individual sales performance, consistently work toward revenue and conversion targets, and identify opportunities to improve results. Customer Relationship Building: Establish trust with business owners and decision-makers, provide a positive buying experience, and help prospects make informed purchasing decisions. Cross-Functional Collaboration: Partner with Marketing, Sales Development, Onboarding, and Customer Success teams to ensure a coordinated customer journey from initial inquiry through implementation. Technology and Process Optimization: Use CRM platforms, sales tools, data, and AI-enabled solutions to improve productivity, streamline workflows, and maximize sales effectiveness. Continuous Improvement: Stay informed about product developments, competitors, sales best practices, and trends across the beauty, wellness, and medical aesthetics markets. Requirements Approximately 3–5 years of full-cycle sales experience, ideally in SaaS, B2B technology, or a comparable commercial environment. Candidates with demonstrable sales performance and strong potential are also encouraged to apply. A proven track record of meeting or exceeding sales targets, converting inbound opportunities, and successfully closing new business. Experience managing a high volume of leads and sales opportunities while balancing responsiveness, customer experience, and conversion performance. Strong consultative selling skills, including the ability to ask insightful questions, identify customer needs, listen actively, and recommend appropriate solutions. Confidence in leading discovery conversations, delivering product demonstrations, handling objections, negotiating commercial terms, and closing deals. Strong commercial awareness and the ability to understand the operational priorities and business objectives of small and medium-sized business owners. Excellent organizational and time-management skills, with a disciplined approach to pipeline management, prioritization, and follow-up. Experience using CRM systems, such as Salesforce, to manage leads, track opportunities, maintain accurate records, and monitor sales performance. An interest in technology, SaaS products, and artificial intelligence, with a willingness to explore new tools and continuously improve working methods. A proactive, self-motivated approach, with the ability to work independently in a fully remote environment and take accountability for individual results. Strong communication, relationship-building, and interpersonal skills, combined with resilience and confidence in a target-driven setting. A growth-oriented mindset, openness to feedback, and a commitment to ongoing professional development. A genuine interest in helping businesses in the salon, spa, beauty, wellness, or medical aesthetics sectors grow and operate more effectively. Experience in medical aesthetics or the broader beauty and wellness industry is an asset. Benefits Fully remote work: Work remotely from Canada with flexibility in your working environment. Employer-paid health coverage: Access to medical, dental, life insurance, accidental death and dismemberment (AD&D) coverage, short-term disability insurance, and an Employee Assistance Program (EAP). Wellness support: Employer-funded wellness benefits and resources designed to support employee well-being. Optional benefits: Access to optional retirement savings through a 401(k) plan and a selection of upgraded insurance options, subject to eligibility and applicable plan terms. Professional development: Access to an in-house Learning and Development team, business coaching, and online learning resources, including LinkedIn Learning. Career growth: Opportunities to strengthen consultative selling, SaaS sales, negotiation, and commercial skills in a growing technology environment. Team connection: Regular social events and opportunities to build relationships with colleagues in a collaborative, supportive culture. Employee Resource Groups: Opportunities to participate in or lead employee clubs, societies, and community groups. Inclusive workplace: A commitment to diversity, equal opportunity, and a welcoming environment where employees are encouraged to contribute their perspectives and develop their potential. Meaningful customer impact: The opportunity to help salon, spa, and beauty business owners improve operations, grow revenue, and deliver better customer experiences.