Head of Employee Relations

Accountabilities: Define and implement the global employee relations and performance management strategy, principles, governance framework, and operating model. Establish a consistent approach to performance management, including the effective and fair management of underperformance. Develop practical policies, processes, templates, and guidance covering performance concerns, grievances, disciplinary matters, investigations, and other employee relations cases. Provide senior-level oversight and advice on complex, sensitive, or high-risk employee relations matters. Support managers in addressing employee concerns early, establishing clear expectations, and reaching fair and proportionate outcomes. Ensure employee relations practices are applied consistently while appropriately reflecting local employment law and regulatory requirements. Identify recurring employee relations themes and recommend preventative measures or organization-wide improvements. Partner with relevant People teams to align employee relations and performance practices with broader talent, reward, and people strategies. Build and maintain constructive relationships with works councils, employee forums, trade unions, and other employee representative bodies. Establish effective approaches for engaging, informing, consulting, and negotiating with employee representatives. Advise senior leaders on consultation requirements, timelines, communications, and employee engagement during organizational change. Support consultation and negotiation processes and ensure agreed actions are implemented effectively. Build internal capability so leaders and People teams can engage with employee representative bodies confidently and consistently. Partner with internal and external employment lawyers to ensure employee relations processes and decisions operate within applicable legal requirements. Translate legal advice into clear, practical, and commercially appropriate recommendations for leaders and People teams. Monitor relevant employment law developments and update policies, processes, and practices where necessary. Identify and manage legal, financial, employee, and reputational risks associated with employee relations matters. Establish effective case-management, governance, documentation, and reporting standards. Use employee relations case data and workforce insights to identify trends, emerging risks, and opportunities for improvement. Act as a trusted advisor to senior leaders, People partners, and Legal on complex employee relations and performance matters. Strengthen organizational capability through manager guidance, training, coaching, and practical resources. Lead a team or specialist employee relations function where applicable. Requirements Significant senior-level experience in employee relations, employment law, HR, or a closely related discipline. Demonstrated experience designing and implementing an employee relations strategy, framework, or operating model. Strong knowledge of performance management, investigations, disciplinary and grievance processes, organizational change, and dispute resolution. Experience working with works councils, employee representatives, trade unions, or similar employee bodies, ideally across multiple jurisdictions. Strong understanding of employment law and proven experience partnering with internal or external employment counsel. Ability to interpret complex legal considerations and translate them into clear, practical recommendations for business leaders. Sound judgment when balancing legal and organizational risk, employee experience, organizational values, and commercial priorities. Strong influencing, negotiation, communication, and stakeholder-management skills. Ability to build trusted relationships with senior leaders, People teams, Legal, managers, and employee representatives. Comfortable operating at both strategic and operational levels, including direct involvement in complex and sensitive employee relations cases. Strong analytical skills and the ability to use case data and employee insights to identify trends and inform organizational improvements. Excellent organizational skills, with the ability to manage multiple sensitive matters while maintaining confidentiality and attention to detail. Experience leading a team, specialist function, or employee relations capability is desirable. Adaptability and confidence working in a fast-paced, international, and continuously evolving environment. Benefits Competitive compensation package. Flexible remote working opportunities within Europe. Career growth, professional development, and continuous learning opportunities. High degree of ownership and autonomy in shaping employee relations strategy and practices. Opportunity to work in an international environment with talented, globally distributed teams. Collaborative and innovative working culture. Opportunity to contribute to impactful projects within the rapidly evolving AI and technology sector. Meaningful scope to shape employee relations practices, manager capability, and organizational culture. Trust-based environment that encourages ownership, bold thinking, and continuous growth. Opportunity to work on complex, high-impact employee relations challenges across multiple jurisdictions.