Engineering Manager, Integrations

Accountabilities:: As the Engineering Manager, Integrations, you will oversee the team's technical delivery and operational effectiveness while creating an environment where engineers can thrive and deliver exceptional results. Lead the development, launch, and ongoing operation of third-party integrations and reusable platform capabilities, from prioritization through production. Establish repeatable playbooks, technical patterns, and delivery processes that reduce the time and effort required to launch future integrations. Manage, mentor, and coach software engineers, supporting career development, performance improvement, and progression toward individual and team goals. Foster a diverse, collaborative, inclusive, and high-performing engineering culture built on continuous learning and accountability. Define clear operating mechanisms for prioritization, delivery, engineering quality, and cross-functional decision-making. Partner with Product, Design, Technical Program Management, go-to-market teams, and external technical stakeholders to align priorities and resolve complex challenges. Oversee the reliability and ongoing performance of integrations, managing partner dependencies and ensuring dependable API behavior. Translate technical strategy into measurable organizational outcomes while balancing development speed, maintainability, scalability, and customer experience. Drive continuous improvement across engineering practices, technical architecture, and team processes. Represent the team's work across the wider organization, celebrating successes, recognizing contributions, and taking responsibility for challenges and setbacks. Ensure integrations and platform capabilities provide a seamless, reliable experience for customers while enabling the rapid development of new products and improvements to existing features. Requirements: The ideal candidate combines proven engineering management experience with a strong understanding of integrations, API platforms, and third-party ecosystems. You should be an empathetic people leader who can translate technical complexity into clear priorities and measurable outcomes. At least 4 years of experience directly managing software engineers, including coaching, performance feedback, hiring, and team development. Experience leading integrations, API or developer platforms, technology ecosystems, or marketplace teams. A proven track record of delivering and operating third-party integrations, managing external partner dependencies, and maintaining API reliability. Strong people management skills, including supporting career growth and promotions, providing constructive feedback, and addressing sustained underperformance. Ability to establish effective processes for prioritization, delivery, quality assurance, and cross-functional decision-making. Demonstrated success partnering with Product, Technical Program Management, go-to-market teams, and external technical stakeholders. Ability to connect engineering strategy with broader organizational goals and deliver measurable results. Excellent written and verbal communication skills, with the ability to adapt messaging for executives, technical teams, and non-technical audiences. Comfort working autonomously in ambiguous environments, taking ownership of complex initiatives and driving them through to completion. An empathetic, employee-centered leadership style focused on helping team members perform at their best and develop their careers. A commitment to continuous improvement, collaboration, accountability, and inclusive team practices. Alignment with the organization's leadership principles: prioritizing collective success, maintaining clarity, owning outcomes, and embracing future-focused thinking. Preferred technical experience: Familiarity with Node.js, React, Flow, GraphQL, PostgreSQL, and AWS. Benefits: Competitive compensation: Estimated annual cash salary ranging from CAD 146,250 to CAD 195,000. Equity opportunities: Eligibility for incentive stock options, subject to the applicable plan terms. Health coverage: Medical and dental insurance. Financial protection: Life, accidental death and dismemberment (AD&D), and disability insurance. Paid time off: Flexible paid time off, including holidays and sick leave. Family support: Paid parental leave. Remote work assistance: Monthly remote-working stipend and a one-time home office setup stipend. Retirement planning: Access to a retirement plan and financial planning resources. Wellbeing resources: Wellness applications and a natural disaster support program. Learning and development: A dedicated budget to support professional growth and continued learning. Remote-first flexibility: Work remotely while collaborating with a highly connected, cross-functional engineering team. Inclusive workplace: A commitment to equal employment opportunities, accessibility, and reasonable accommodations throughout the recruitment process.