Director, Product Design

Accountabilities:: Lead, mentor and develop a team of three product designers through regular coaching, feedback, design critiques and clear career development plans, while supporting future recruitment as the team grows. Remain actively involved in product design by personally owning critical end-to-end workflows, from initial concepts and wireframes to interactive prototypes and final implementation. Define and drive the overall product design vision and strategy across multiple product lines, ensuring alignment with business objectives and long-term product priorities. Collaborate with Product and Engineering leadership to influence roadmap decisions, advocate for user needs and establish a consistent design direction across the platform. Create cohesive user experiences connecting data exploration, security investigations and exposure management, with a strong focus on usability, discoverability and effective onboarding. Partner with cross-functional teams to design AI-assisted and agentic experiences for threat detection, investigation, triage, threat hunting and risk prioritization, ensuring transparency, clear evidence and appropriate user control. Evolve and maintain a scalable design system, developing reusable components, accessibility standards and design guidelines that enable consistent, high-quality product experiences. Integrate user research into the design process by observing real-world workflows, gathering feedback from design partners and analyzing product usage data to identify improvement opportunities. Define and monitor design success metrics, including time to value and product adoption, using insights to guide continuous improvements. Present design strategies, concepts and interactive prototypes to executives and stakeholders, building alignment around product vision, user needs and business value. Improve design operations, critique processes and cross-functional collaboration practices to maintain high standards and support team scalability. Incorporate AI-powered design tools into daily workflows to accelerate research synthesis, explore concepts and develop interactive prototypes, applying sound judgment to validate outputs and ensure quality. Requirements: Demonstrated experience leading, managing and growing product design teams within enterprise SaaS environments, including recruitment, coaching, performance management and team development. Strong hands-on product design capabilities, with the ability to lead a team while personally designing and delivering complex product experiences. A comprehensive portfolio showcasing systems thinking, interaction design, visual design excellence and leadership of sophisticated enterprise products, with clear examples of individual contributions. Proven experience simplifying complex datasets and workflows into intuitive, actionable experiences, particularly within B2B cybersecurity, networking or infrastructure products. Extensive experience developing and scaling design systems, with strong knowledge of interaction design, UI/UX principles, accessibility and reusable design components. Practical experience designing and launching AI-assisted product features or workflows, combined with regular hands-on use of AI tools for research, synthesis, design exploration and interactive prototyping. Strong expertise across product strategy, user experience, interface design and research integration. Excellent communication and presentation skills, with the ability to influence executives, build stakeholder alignment and shape broader product and business direction. Experience consolidating multiple products or product lines into a cohesive platform experience. Strong leadership, strategic thinking and decision-making abilities, combined with a collaborative approach to working across Product, Engineering, Research and go-to-market teams. Nice to have: Familiarity with security practitioner workflows, including security triage, investigations, threat hunting, exposure management and internet infrastructure analysis. Experience designing products for security analysts, threat hunters or other technical users working with complex, real-time data. Knowledge of AI-driven and agentic product experiences, particularly in technical or security-focused environments. Benefits: Competitive compensation: Salary aligned with the Canadian market and the candidate's geographical location, experience and qualifications. Location-specific compensation details will be discussed during the interview process. Equity opportunities: Access to equity as part of the overall compensation package. Performance incentives: Eligibility for additional bonus compensation, depending on the applicable compensation structure. Comprehensive healthcare: Health, dental and vision coverage, with benefits adapted to the employee's country of residence. Retirement support: Retirement savings benefits with employer contributions, where applicable. Flexible paid time off: Flexible PTO to support work-life balance and personal commitments. Parental leave: Dedicated parental leave benefits to support growing families. Mental health and wellness: Access to mental health resources and wellness benefits. Professional development: A dedicated stipend to support continuous learning, professional growth and skills development. Remote-first flexibility: Work remotely from Canada, with no requirement to work from a physical office. Collaborative environment: Opportunities to work closely with senior leadership and cross-functional teams while directly influencing product strategy and design direction.