Director, Procurement and Vendor Management

Accountabilities: Develop and execute strategic technology procurement and vendor management initiatives that optimize spending, improve operational efficiency, and support organizational growth. Lead strategic sourcing, vendor evaluations, and competitive selection processes across software, SaaS, artificial intelligence tools, cloud infrastructure, communications platforms, and technology-enabled services. Direct complex contract negotiations, including enterprise agreements, multi-year contracts, usage-based pricing, renewals, and commercial terms, ensuring alignment with technical and business requirements. Establish and maintain procurement policies, purchasing workflows, vendor onboarding standards, approval processes, and governance frameworks in collaboration with Information Systems, Security, Legal, and Finance. Provide data-driven recommendations to leadership by evaluating vendor capabilities, pricing benchmarks, product suitability, implementation requirements, security considerations, and potential risks. Oversee the complete contract lifecycle, including documentation, licensing requirements, service commitments, renewal planning, and proactive vendor engagement to maintain continuity and value. Partner with cross-functional teams to forecast technology needs, assess software utilization, identify redundant applications, consolidate vendors, and optimize the technology ecosystem. Collaborate with Security and Legal teams to implement vendor risk management standards covering data protection, security assessments, single sign-on capabilities, integration compatibility, and compliance requirements. Drive the implementation and continuous improvement of procurement, spend management, and contract lifecycle management platforms, leveraging automation and AI where appropriate. Establish key performance indicators to measure vendor performance, procurement efficiency, technology utilization, and overall value realization. Build strong relationships with strategic vendors and internal stakeholders, lead business reviews, monitor service-level agreements, and promote accountability for service quality and continuous improvement. Requirements At least 7 years of experience in procurement, strategic sourcing, or vendor management, including a minimum of 3 years negotiating technology, SaaS, or services contracts. Demonstrated experience negotiating complex, multi-year software agreements, managing renewals, and securing favorable commercial terms. Hands-on experience overseeing purchase order processes and using spend management platforms or enterprise resource planning systems. Proven ability to review contracts and collaborate with Legal on renewal provisions, liability, data protection, termination clauses, and other commercial considerations. Experience building or scaling procurement processes in a fast-growing organization, with the ability to establish effective systems and governance in an evolving environment. Demonstrated success using AI tools and automation strategically to improve team efficiency, productivity, or the quality of operational outcomes. Bachelor's degree preferred, or equivalent professional experience. Familiarity with contract lifecycle management tools, spend management platforms, vendor pricing benchmarks, and technology sourcing practices is an advantage. Knowledge of FinOps principles or relevant procurement certifications, such as Certified Professional in Supply Management (CPSM), is preferred. Strong negotiation, vendor relationship management, communication, and stakeholder engagement skills, with the ability to influence decisions across technical and business teams. Excellent analytical and problem-solving abilities, including identifying inefficiencies, evaluating alternatives, and translating complex information into actionable recommendations. Ability to align procurement strategies with business priorities while balancing cost optimization, risk management, operational efficiency, and organizational agility. A collaborative, adaptable mindset, with the resilience to navigate ambiguity, learn quickly, and drive continuous improvement. A demonstrated commitment to professional growth and independent exploration, supported by either broad cross-functional interests or deep expertise in a specialized field. Benefits Competitive base salary: $161,500–$218,500 per year, depending on relevant skills, experience, and geographic location. Additional compensation: Eligibility for a performance-based bonus and participation in an equity plan. Comprehensive healthcare: Medical, dental, vision, disability, and life insurance coverage. Retirement benefits: Access to a 401(k) plan. Flexible time off: Paid holidays and flexible paid time off to support work-life balance. Family support: Paid parental leave. Employee well-being: Access to an employee assistance program. Technology allowance: Monthly technology reimbursement. Remote-friendly environment: Opportunity to work with a geographically distributed, international team. Growth and development: A collaborative, innovation-driven culture that encourages new ideas, professional development, and meaningful contributions. Meaningful impact: The opportunity to strengthen business operations and support solutions that help home service professionals run and grow their businesses.