Director - Design

About the Team Meesho is on a mission to enable 100 million businesses to succeed online. With your help, we can go beyond!We’re making e-commerce accessible for tier-2+ markets who are new to e-commerce and have almost never transacted online before Our Design team is as diverse as our users. Today, the team comprises of 30 Designers – including Product and Visual Designers As Director of Design you’ll be part of a team solving a unique problem, one that’s mostly untouched by other e-commerce players. But wait, there’s more! We’re individuals who are obsessed with our users. We empathize. We solve at grassroots levels. We’re breaking all the barriers -- be it language, literacy, culture, or technologyIf you’re someone who wants to work at a place that creates massive impact, then join us! About the Role We are seeking an experienced Director of Design to lead key charters in the design organization and drive strategic design initiatives across our e-commerce platform. This role combines hands-on design leadership with team management, requiring someone who can balance strategic vision with operational excellence. You will report to the VP of Design and play a critical role in scaling our design capabilities while maintaining high standards of user experience and brand consistency. What you will do: Design Leadership & Strategy: Lead end-to-end design strategy for key product areas, translating business objectives into compelling user experiences Drive design innovation and establish design principles that guide product decisions across the organization Champion user-centered design methodologies and ensure customer insights inform all design decisions Partner with Product Management and Engineering to define product roadmaps and prioritize design initiatives Team Management & Development: Manage and mentor a team of 15+ designers (including managers and ICs) across product design and visual design disciplines Establish clear performance expectations, provide regular feedback, and support career development for team members Lead hiring initiatives to build a diverse, high-performing design team Foster a collaborative culture that encourages creative problem-solving and continuous learning Cross-Functional Collaboration: Work closely with Product Managers, Engineers, and Data Scientists to ensure seamless product development Collaborate with Marketing and Brand teams to maintain consistency across all customer touchpoints Present design strategies and recommendations to senior leadership and key stakeholders Partner with User Research to incorporate customer insights into design processes Operational Excellence: Establish and maintain design systems, standards, and best practices across the organization Implement efficient design processes and workflows that support rapid iteration and quality delivery Define and track key design metrics, including usability, conversion, and user satisfaction indicators Manage design project timelines, resource allocation, and deliverable quality What you will need: Experience & Background: 13+ years of design experience with at least 5 years in leadership roles 5+ years of experience designing for consumer-facing digital products, preferably e-commerce or marketplace platforms Proven track record of building and scaling design teams in fast-paced environments Experience working in agile development environments and cross-functional product teams Skills & Competencies: Expert-level proficiency in design tools Strong understanding of user experience research methodologies and data-driven design Excellent visual design skills with deep understanding of typography, color theory, and layout principles Strong analytical and problem-solving abilities with experience using design metrics to drive decisions Outstanding communication and presentation skills, able to articulate design decisions to diverse audiences Experience with design systems development and maintenance Leadership Qualities: Demonstrated ability to inspire and motivate design teams toward common goals Strong coaching and mentorship skills with experience developing junior and mid-level designers Collaborative approach with ability to influence across organizational levels Adaptable and resilient, comfortable working in ambiguous and rapidly changing environments Excited about shaping the design culture at a rapidly growing company