Digital Innovation and AI Developer

Accountabilities:: Digital Solution Design and Development: Collaborate with attorneys, business professionals, clients, and internal stakeholders to identify opportunities for technology-driven improvements in legal services and business operations. Gather requirements, map workflows, design solutions, coordinate testing, and oversee implementation. AI and Automation: Design, develop, test, deploy, and maintain automated workflows using Microsoft Power Automate and other approved platforms. Build business applications with Microsoft Power Apps and develop AI-powered agents and workflows using Microsoft Copilot Studio, Azure AI Foundry, and comparable technologies. Data Analytics and Reporting: Create dashboards, reports, and data visualizations using Microsoft Power BI and other analytics tools to support informed decision-making and improve operational performance. SharePoint and Digital Collaboration: Develop and maintain SharePoint Online sites, lists, libraries, pages, and workflow-enabled knowledge management solutions that improve collaboration and information accessibility. Systems Integration: Support data intake, transformation, reporting, and integration initiatives. Collaborate with technical teams and external vendors on API-enabled integrations, technical documentation, and secure information exchange. Project and Portfolio Management: Manage multiple digital innovation initiatives throughout their lifecycle, from project intake and prioritization to development, testing, deployment, and ongoing optimization. Monitor timelines, resources, dependencies, risks, and outcomes. Stakeholder Collaboration: Build strong relationships with legal teams, business departments, clients where appropriate, and technical stakeholders to understand requirements and encourage the successful adoption of digital solutions. Training and Change Management: Prepare and deliver demonstrations, training materials, user guides, and process documentation. Collect user feedback and continuously improve solution usability and effectiveness. Technology Research and Evaluation: Stay informed about developments in artificial intelligence, legal technology, automation, and data analytics. Evaluate emerging platforms, vendors, and potential use cases through pilots, testing, and business case assessments. Responsible AI and Information Governance: Ensure that digital solutions respect confidentiality, data protection, privacy, security, and information governance requirements. Apply sound judgment when automating sensitive legal processes, preserving appropriate human oversight and professional decision-making. Requirements: Education and Experience: Bachelor's degree and 5–7 years of relevant professional experience. An equivalent combination of education, training, and experience may be considered. Previous experience in professional services is highly desirable. Microsoft Technologies: Demonstrated proficiency with Microsoft 365, including Word, Outlook, Excel, PowerPoint, Teams, SharePoint Online, OneDrive, and related collaboration tools. Power Platform Expertise: Hands-on experience with Microsoft Power Automate, Power Apps, and Power BI, including the development and maintenance of automated workflows, business applications, dashboards, and reporting solutions. AI Development: Experience developing, configuring, testing, and supporting AI-enabled applications, agents, and workflows using Microsoft Copilot Studio, Azure AI Foundry, or comparable platforms. SharePoint Development: Practical experience creating and maintaining modern SharePoint Online sites, libraries, lists, pages, collaboration resources, and knowledge management solutions. API and Integration Knowledge: Working knowledge of RESTful APIs, Swagger/OpenAPI specifications, data integrations, and technical documentation. Development and Delivery Tools: Familiarity with Git, Azure DevOps, backlog management, version control, or similar development and project delivery tools is an advantage. Legal Technology Knowledge: Experience with legal technology platforms, document automation, matter management, knowledge management, contract lifecycle management, legal research, or legal operations solutions is desirable. Workflow and Design Tools: Familiarity with visual collaboration, process mapping, diagramming, and design platforms such as Lucid, Miro, Visio, or equivalent tools. Communication Skills: Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to legal professionals, business stakeholders, clients, and senior leadership. Strong presentation, documentation, and interpersonal skills are essential. Analytical and Problem-Solving Abilities: Strong reasoning, data analysis, critical thinking, and decision-making skills, with the ability to define problems, evaluate alternatives, interpret requirements, and develop practical solutions. Project Management: Demonstrated ability to manage multiple projects simultaneously, coordinate resources, prioritize competing deadlines, monitor progress, and deliver results with minimal supervision. Professional and Interpersonal Qualities: Strong organizational skills, attention to detail, creativity, flexibility, initiative, persistence, and a collaborative, client-service-oriented mindset. Adaptability and Integrity: Ability to work effectively in a fast-paced, deadline-driven environment, demonstrate sound judgment under pressure, manage uncertainty, and exercise discretion when handling confidential, privileged, and sensitive information. Strategic and Practical Mindset: Ability to understand legal workflows and professional services operations, identify opportunities for digital improvement, and assess AI and automation use cases while recognizing when privacy, security, ethical, or governance concerns require escalation. Additional Requirements: Willingness to work occasional overtime when business needs require it and ability to manage interruptions and multiple stakeholder priorities while maintaining high-quality deliverables. Benefits: Competitive annual salary: Ohio and Florida: $140,000–$155,000. Georgia, Texas, Colorado, California, Pennsylvania, Illinois, Washington, D.C., and Washington: $155,000–$170,000. Performance-based compensation: Eligibility for a performance bonus program. Generous paid time off: Competitive vacation and leave benefits. Retirement planning: Generous retirement program, including a 401(k) plan. Healthcare coverage: Group medical, dental, and vision insurance. Wellness support: Access to a dedicated employee wellness program. Insurance protection: Life insurance, voluntary accident insurance for employees and their families, and short- and long-term disability coverage. Pre-tax benefits: Access to pre-tax benefit programs to support eligible expenses. Professional growth: Opportunities to work with emerging technologies, contribute to digital transformation initiatives, and collaborate with experienced legal, business, and technology professionals. Collaborative environment: The opportunity to work on innovative projects in a professional services setting that values client service, continuous development, and teamwork.