Dev. Fullstack Sênior - CRM

Accountabilities: Develop and evolve features for consumer segmentation, customer history, and behavioral profiles. Build and enhance customer loyalty programs, including cashback and coupon-based initiatives. Integrate digital communication channels to support marketing campaigns and customer engagement strategies. Build and enrich consumer profiles to enable personalized offers, communications, and experiences. Analyze purchasing and behavioral data to identify opportunities and inform new product capabilities. Contribute to technical and architectural decisions, with autonomy to propose and implement solutions. Own solutions throughout the development lifecycle, including deployment and monitoring in production. Collaborate closely with Product, Design, and other Technology teams in short and iterative development cycles. Apply software quality practices, including testing, monitoring, troubleshooting, and continuous improvement. Design solutions that account for scalability, reliability, operational performance, and the critical nature of production systems. Requirements 7+ years of professional experience in software development. Strong backend development experience with PHP, Symfony, GraphQL, and Node.js . Experience with PostgreSQL as a relational database and Redis within application stacks. Frontend development experience with Angular and React . Practical experience with AWS , particularly SQS, Lambda, ECS, S3, and DynamoDB. Experience with Docker and Git in collaborative development environments. Proven experience developing and operating CRM, customer loyalty, or digital marketing features in production. Experience integrating digital communication channels at scale. Background developing products focused on end consumers. Ability to analyze customer behavior and translate data and insights into product and technical decisions. Experience working with scalable systems where reliability, volume, and operational performance are important considerations. Experience with loyalty programs such as cashback or coupons is a strong advantage. Familiarity with the official WhatsApp Business API , including Cloud API or COEX, is desirable. Experience integrating email marketing platforms or push notification channels is a plus. Knowledge of consumer segmentation strategies is desirable. Familiarity with retention, engagement, and recurring-purchase metrics is advantageous. Strong ownership, autonomy, collaboration, and problem-solving skills. Benefits Remote work model. PJ contract with 30 days of paid rest . Health insurance with the monthly premium fully covered for PJ professionals after 6 months. Dental insurance for PJ professionals after 6 months. Life insurance. Complete equipment kit. R$180/month home-office allowance . Day off during your birthday month. Gympass/Wellhub discount. No dress code. Extended maternity and paternity leave. Opportunity to work on high-scale CRM and customer engagement products with meaningful business impact.