Deployment Architect - Email & SMS / Messaging

Accountabilities:: You will own end-to-end enterprise messaging deployments, translating customer requirements into scalable technical solutions while ensuring smooth migrations, reliable integrations, and successful production launches. Lead the complete deployment and migration lifecycle for enterprise Email and SMS customers, from technical discovery to production launch. Conduct technical discovery sessions and implementation workshops to understand customer requirements and design scalable messaging architectures. Define and implement integrations, data flows, APIs, account structures, and channel configurations. Assess existing email service provider (ESP) and messaging infrastructure, developing migration plans that address dependencies, reduce risks, and accelerate implementation. Coordinate implementation activities across technical and business stakeholders, including configuration, integration, testing, validation, cutover, and launch readiness. Manage SMS provisioning and implementation, including sender setup and registration, consent and preference management, and carrier or regulatory dependencies. Collaborate with deliverability specialists on sender authentication, domain and IP strategy, warm-up processes, sender reputation, and deliverability readiness. Act as a trusted technical advisor throughout deployments, proactively identifying architectural decisions, risks, blockers, and opportunities for improvement. Partner with Product and Engineering teams to resolve implementation challenges and communicate customer feedback, technical issues, and product gaps. Develop reusable implementation frameworks, documentation, tools, and best practices to improve deployment efficiency, consistency, and scalability. Requirements: You are a technically skilled professional with substantial experience implementing enterprise messaging or marketing technology solutions. You combine architectural knowledge and implementation expertise with strong project management and communication skills, enabling you to lead complex deployments and guide customers through critical technical decisions. 5–10 years of experience in technical implementation, solutions architecture, professional services, or a similar customer-facing technical role. Experience implementing or migrating enterprise email, SMS, marketing automation, or customer engagement platforms. Strong technical understanding of APIs, webhooks, data integrations, authentication mechanisms, and enterprise architecture. Solid knowledge of messaging architecture, including sending domains and IPs, subscriber data, consent and preference management, and transactional versus marketing communications. Experience with SMS provisioning and implementation, including 10DLC, toll-free number or short code registration, consent management, and carrier requirements. Proven ability to lead complex enterprise implementations involving multiple technical teams, business stakeholders, and interdependent workstreams. Strong technical project management, communication, facilitation, and problem-solving skills. Ability to manage multiple implementations simultaneously and guide technical decision-making throughout the deployment lifecycle. Experience developing scalable implementation processes and frameworks that support product and organizational growth. Bachelor's degree or equivalent practical experience. Preferred Experience: Familiarity with platforms such as Adobe Campaign, MoEngage, Marketo, Eloqua, Attentive, Salesforce Marketing Cloud, Braze, Iterable, Responsys, SendGrid, Twilio, or comparable solutions. Benefits: Annual compensation range of €110,000–€155,000. Equity opportunities as part of the compensation package. Fully remote work arrangement within Europe. Opportunity to work on enterprise-scale messaging deployments and advanced marketing technology solutions. Close collaboration with Product, Engineering, Customer Success, and deliverability specialists. The opportunity to influence implementation best practices, improve technical processes, and contribute to scalable product delivery. A high-impact environment that values efficiency, continuous improvement, humility, kindness, and collaboration.