Delivery Solutions Architect

Accountabilities: Lead integration project delivery: Own the technical direction of assigned integration projects from kickoff through launch, ensuring that solutions meet agreed requirements, timelines, and business objectives. Manage client discovery and requirements gathering: Serve as a primary technical point of contact during project kickoffs, working alongside project or account managers to clarify expectations, resolve ambiguities, and align stakeholders on project scope. Review statements of work: Analyze signed Statements of Work (SOWs) to understand deliverables, assumptions, dependencies, and timelines, identifying any gaps between documented commitments and actual client needs. Develop technical documentation: Translate client requirements into clear, actionable documentation, including data maps, system architecture diagrams, integration specifications, and developer-ready tasks. Design integration architecture: Define how data moves between systems, including data transformations, automation workflows, triggers, and error-handling mechanisms that support reliable operations. Ensure integration stability: Anticipate potential technical issues related to system changes, data volume, performance, and cross-platform dependencies, designing solutions that remain reliable in production. Coordinate development handoffs: Break integration projects into well-defined tasks that developers can execute independently, providing sufficient technical context to minimize ambiguity and rework. Provide ongoing technical oversight: Remain engaged throughout implementation to answer technical questions, resolve blockers, clarify requirements, and guide the development team toward successful delivery. Validate technical deliverables: Review completed integrations against documented requirements before client delivery, ensuring quality, functionality, and alignment with agreed expectations. Identify and manage project risks: Proactively flag scope gaps, technical constraints, conflicting assumptions, and potential timeline or budget impacts, coordinating with stakeholders to resolve issues early. Support pre-sales and solution design: Participate in discovery and scoping calls for new and expanding business opportunities, assessing technical feasibility and identifying constraints that may affect solution design. Develop reliable effort estimates: Translate client requirements into realistic estimates, assumptions, and dependencies that delivery teams can confidently execute against. Review proposals and commercial commitments: Evaluate draft Statements of Work before signature to ensure scope clarity, technical feasibility, and appropriate consideration of risks and dependencies. Advise on technical trade-offs: Answer client questions during the sales process, explain technical recommendations, and help commercial teams set realistic expectations without overpromising. Improve estimation and delivery processes: Maintain documented integration patterns and estimation assumptions, use delivery outcomes to refine future estimates, and contribute to stronger technical documentation and project execution practices. Support integration expertise and accreditation: Produce high-quality technical documentation and client references that demonstrate integration capabilities and support relevant platform accreditation requirements. Requirements Professional experience: 3–5 years of experience in solutions architecture, business analysis, technical delivery, integration consulting, or a closely related role. Technical scoping expertise: Demonstrated experience evaluating technical requirements, estimating implementation effort, identifying dependencies, and defining work that other technical professionals can deliver. Systems integration experience: Hands-on experience integrating or migrating business systems outside the HubSpot ecosystem, such as ERP, ticketing, e-commerce, field service, or industry-specific platforms. Technical documentation: Experience reading and interpreting Statements of Work or similar requirements documents and translating business needs into clear, structured, developer-ready specifications. Data mapping and architecture: Experience creating data maps, system diagrams, or comparable technical documentation that explains how information moves and transforms between systems. Integration fundamentals: Solid understanding of data flows, system dependencies, integration architecture, and the technical considerations required to maintain reliable integrations in production. Client-facing communication: Strong communication and interpersonal skills, with experience leading discovery sessions, gathering requirements, clarifying expectations, and presenting technical recommendations. Stakeholder management: Ability to communicate effectively with both technical and non-technical audiences, facilitate alignment, and explain complex technical trade-offs in business-friendly language. Analytical and problem-solving skills: Strong ability to investigate ambiguous requirements, identify missing information, challenge assumptions, and develop practical solutions to unfamiliar technical challenges. Project and priority management: Proven ability to manage multiple projects and clients simultaneously, balance delivery responsibilities with time-sensitive pre-sales requests, and meet deadlines in a fast-paced environment. Process improvement mindset: A proactive, self-directed approach to developing better processes, documenting repeatable practices, and using project outcomes to improve future execution. Technical adaptability: Willingness and ability to become productive quickly with unfamiliar systems, tools, and technical environments. Preferred business systems experience: Familiarity with platforms such as NetSuite, Salesforce, Salesforce Marketing Cloud, Microsoft Dynamics, Microsoft Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, and point-of-sale or industry-specific systems. Preferred API knowledge: Experience working with REST, SOAP, or GraphQL APIs. Preferred integration platform experience: Familiarity with Integration Platform as a Service (iPaaS) solutions. Preferred pre-sales experience: Previous experience supporting sales teams through solutions consulting, technical discovery, integration scoping, or proposal development. Preferred diagramming skills: Familiarity with tools such as Lucidchart, Microsoft Visio, or Miro. Preferred data skills: Experience with SQL and relational databases. Preferred development background: Previous software development experience or sufficient technical depth to define implementation tasks that developers can execute without extensive additional clarification. Remote work readiness: Ability to work independently, collaborate across distributed teams, and maintain clear communication in a fully remote environment. Benefits Competitive salary: Annual compensation ranging from $110,000 to $125,000. Remote work flexibility: Fully remote position based in the United States. Technical ownership: The opportunity to lead integration projects from discovery through launch and take responsibility for technical quality and delivery outcomes. Cross-functional collaboration: Work closely with developers, sales professionals, account teams, and client stakeholders on complex integration challenges. Professional development: Opportunities to expand expertise across enterprise systems, APIs, integration platforms, and solution architecture. Process innovation: The ability to influence technical delivery standards, improve estimation practices, and develop repeatable integration methodologies. Client impact: Direct involvement in helping clients connect business systems, improve data flows, and achieve measurable operational outcomes. Autonomy and responsibility: A role that combines hands-on technical problem-solving, strategic decision-making, and ownership of project execution. Remote-first culture: A distributed working environment that prioritizes expertise, collaboration, client relationships, and results over traditional office-based work. Career growth: Opportunities to deepen technical leadership skills and broaden experience across solution design, technical consulting, and integration strategy.