Cybersecurity Analyst

Accountabilities: Review, triage, investigate, and resolve cybersecurity tickets, alerts, service requests, and escalations. Monitor network and system activity to identify potential threats and support effective mitigation. Support security activities involving email security, Active Directory, Group Policy, firewalls, cloud environments, and multi-factor authentication. Conduct vulnerability assessments and assist with penetration testing and remediation activities. Analyze security incidents and contribute to incident response efforts. Implement, maintain, and monitor security controls designed to protect systems, users, and sensitive information. Perform security audits, risk assessments, and control reviews while identifying opportunities to reduce organizational risk. Support cybersecurity projects, continuous improvement initiatives, and security awareness programs. Develop, maintain, and improve cybersecurity documentation, standard operating procedures, and operational guidance. Communicate security findings, risks, recommendations, and mitigation strategies clearly to technical and non-technical stakeholders. Stay current with emerging cybersecurity threats, technologies, industry trends, frameworks, and security best practices. Requirements 2–4 years of professional experience in cybersecurity or a closely related IT discipline. Strong understanding of networking concepts, operating systems, cloud platforms, and cybersecurity principles. Hands-on experience with security technologies such as firewalls, IDS/IPS, SIEM platforms, endpoint protection, or vulnerability management tools. Working knowledge of Active Directory and Group Policy administration. Experience with firewall administration, access rules, routing concepts, and related network security services. Strong analytical, troubleshooting, investigation, and problem-solving capabilities. Excellent written and verbal communication skills, with the ability to explain technical security topics to diverse audiences. Strong organizational and time-management skills, with the ability to manage multiple priorities effectively. Ability to work independently while collaborating effectively within a distributed team. Customer-focused and service-oriented approach, particularly when supporting internal and external stakeholders. Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field is preferred. Security certifications such as Security+, CEH, CISSP, CISM, or comparable credentials are preferred. Experience with cybersecurity frameworks, security controls, risk management, healthcare compliance, regulated environments, MSPs, or client-facing technology environments is advantageous. Commitment to continued professional development, training, and certification growth. Benefits 100% remote opportunity within the United States. Unlimited flexible paid time off (PTO). Comprehensive medical, dental, vision, life, and disability insurance. 401(k) retirement plan with company match. Employee Assistance Program and wellness resources. Professional development, certification support, and career growth opportunities. Collaborative, supportive, and customer-focused working environment. Opportunity to perform meaningful cybersecurity work supporting healthcare organizations and the communities they serve.