Content Designer

Accountabilities:: You will lead the discovery and design of content experiences, ensuring that reader needs, content quality, and product usability remain central throughout the development process. Conduct regular user research through interviews, surveys, reviews, and customer support conversations to identify unmet reader needs and content opportunities. Collaborate with customer experience teams to translate reader feedback, including reviews and NPS comments, into actionable design opportunities. Validate potential initiatives through user research, competitive analysis, search demand, and behavioral data. Challenge existing content assumptions and prioritize opportunities based on their potential impact. Translate research findings into content concepts, defining their substance, structure, navigation, and presentation. Design information architecture, content hierarchy, and layouts that make experiences easy to scan and navigate, particularly on mobile devices. Create realistic prototypes using AI and design tools, incorporating real titles and data to test and communicate concepts. Write interface and content copy, ensuring that language and design work together as a cohesive experience. Explore and present multiple design directions, refine promising concepts, and communicate design decisions clearly. Partner with product designers and product managers to bring new content experiences into the product. Develop and refine AI prompts, content guidelines, and generation workflows to ensure consistently high-quality outputs. Collaborate with the Content team on quality assurance across a broad range of titles, maintaining standards comparable to human-written content. Maintain content patterns, voice and tone guidelines, and AI tools that support consistent production across the team. Stay involved throughout development and testing, using launch results to identify improvements and define next steps. Requirements : The ideal candidate combines strong content-focused UX design capabilities with practical research experience, confident writing skills, and hands-on knowledge of AI-powered content workflows. At least 5 years of experience in content design, product design, or UX design for digital products, with a strong focus on content. A portfolio demonstrating content experiences taken from initial user insights through design, prototyping, and launch. Strong UX design skills, including information architecture, layout, content hierarchy, and mobile-first design. Proficiency in Figma or comparable design tools, with the ability to prototype content experiences and demonstrate how they function within a product. Experience conducting user research, including interviews and surveys, and translating findings into clear design recommendations. Practical experience using AI tools for research, prototyping, and content generation, including refining prompts to achieve high-quality results. Strong writing skills and an understanding of how content structure influences usability, navigation, and search performance. A genuine interest in books, reading, or book clubs. A proactive and independent approach, with the ability to form opinions, test assumptions, and adapt decisions based on evidence. Excellent written and verbal communication skills. Preferred qualifications include: Hands-on SEO experience, including keyword research and content optimization for organic search. Experience with Study Guides, test preparation, educational technology, or other educational content. Experience designing AI-generated content experiences or improving prompt quality at scale. Familiarity with tools such as Claude, Figma, Amplitude, Clarity, Sprig, Notion, and Linear. Experience working within small, high-growth, remote teams distributed across different time zones. Benefits : Fully remote position, open to candidates based in the United States, with location flexibility within the country. Opportunity to work with a distributed global team across Latin America, Europe, and the United States. Join a remote-first working environment established in 2018. Part-time contract arrangement.