Cold Caller/ Lead Generation Specialist for a Cleaning Services

Accountabilities:: Make consistent outbound calls to prospective commercial clients during scheduled working hours. Engage business owners, managers, and other commercial decision-makers in friendly, confident, and professional conversations. Follow the approved calling script and lead-generation process while maintaining a natural and conversational communication style. Build rapport quickly with prospects and ask relevant questions to understand their needs and identify potential opportunities. Qualify prospects and generate genuine, sales-ready leads for the business. Focus on the quality and relevance of conversations rather than simply maximizing the number of calls made. Accurately record prospect details, call outcomes, follow-up requirements, and other relevant information. Maintain professional communication throughout every interaction and represent the business positively. Consistently work toward agreed calling activity, qualification, and lead-generation targets. Handle rejection constructively and maintain a positive, energetic approach throughout the working day. Work independently from a home-based environment while maintaining reliability, punctuality, and consistent performance. Requirements: Previous experience in cold calling, telemarketing, sales, appointment setting, or lead generation . Confident, outgoing, and personable communication style, with the ability to establish rapport quickly over the phone. Comfortable speaking with business owners, managers, and commercial decision-makers. Strong verbal communication skills and the ability to sound natural and engaging while following a structured script. Good listening and questioning skills, with the ability to recognize genuine sales opportunities. Resilience and persistence when handling rejection or difficult conversations. Strong organization and attention to detail when documenting prospect information and call outcomes. Self-motivated and capable of working independently in a remote environment. Comfortable working toward clearly defined activity and lead-generation targets. Reliable and professional approach to attendance, communication, and daily responsibilities. Strong English communication skills suitable for conversations with Australian business prospects. A quiet, professional home-working environment free from background noise and distractions. Reliable computer and internet connection, with stable internet speeds of approximately 5–15 Mbps or higher . A good-quality headset suitable for professional outbound calling and a functioning webcam. Two computer screens/monitors available for work. An up-to-date computer running at least Windows 8 or Mac OS X . A reliable backup plan for potential power outages or internet disruptions during working hours. Benefits: Part-time schedule: 4 hours per day, Monday to Friday. Working hours: 9:00 AM–1:00 PM Australian Eastern Standard Time. Home-based work: Perform the role remotely from a professional home office. Focused responsibilities: Concentrate on quality prospect conversations and qualified lead generation rather than call volume alone. Structured sales process: Work with an established calling script and lead-generation process. Independent working environment: Take ownership of your daily activity while working remotely. Performance-driven opportunity: Clear expectations around calling activity, lead qualification, and business opportunities generated. Professional development: Build further experience in outbound sales, commercial prospecting, telemarketing, and lead generation.