Cluster Marketing & Communication Manager

Accountabilities: Develop and execute integrated marketing and communications strategies aligned with hotel business objectives and brand positioning. Manage digital marketing activities, including social media, online content, digital campaigns, and performance initiatives . Lead the creation of engaging content, campaigns, promotions, and communications that increase awareness and strengthen brand perception. Oversee public relations and media relations , building strong relationships with journalists, agencies, suppliers, and relevant external partners. Coordinate internal communications to ensure employees and stakeholders remain informed and aligned with key initiatives. Partner closely with Sales, Revenue, Food & Beverage, Rooms Division , and other departments to ensure marketing activities support commercial priorities. Ensure all communications and campaigns maintain strong brand consistency while adapting messaging to relevant audiences and market opportunities. Monitor marketing performance, evaluate results, and identify opportunities for continuous improvement and stronger commercial impact. Manage multiple campaigns, projects, stakeholders, and deadlines while maintaining high standards of execution. Requirements: Strong professional experience in marketing, communications, hospitality marketing, or a closely related field . Excellent written, verbal, and interpersonal communication skills , with the ability to adapt messaging across different audiences and channels. Strong creative capability, with the ability to develop compelling campaign concepts, content, promotions, and storytelling . Solid understanding of digital marketing, social media, online content, and digital performance measurement . Strong commercial awareness , with an understanding of how marketing activities can contribute to room revenue, Food & Beverage performance, awareness, and overall hotel business results. Excellent planning and organizational skills , with the ability to manage multiple priorities, campaigns, projects, and deadlines effectively. Strong relationship management and stakeholder engagement skills , including the ability to work effectively with media, agencies, suppliers, internal teams, and brand stakeholders. A results-oriented mindset , with a focus on measurable outcomes, performance optimization, and continuous improvement. Strong brand orientation , with the ability to maintain consistency while enhancing brand visibility and positioning. A collaborative, proactive, and creative approach, with the confidence to work across multiple hotel functions and influence stakeholders. Benefits: Opportunity to lead marketing and communications initiatives across a hotel cluster . High-visibility role with direct influence on brand positioning, awareness, guest engagement, and commercial performance . Exposure to a broad range of marketing disciplines, including digital, social media, PR, media relations, content, campaigns, and internal communications . Close collaboration with Sales, Revenue, Food & Beverage, Rooms Division , and other commercial teams. Opportunity to develop creative campaigns while working within established international brand standards . Dynamic hospitality environment with opportunities to build relationships across internal and external stakeholders. Role offering significant scope for professional growth, creativity, and measurable business impact .