Chief Revenue Officer

Accountabilities: Develop and execute the organization’s comprehensive revenue strategy across sales, marketing, customer experience, customer growth, and market expansion. Lead and align sales and marketing functions around shared commercial objectives, customer experience priorities, and sustainable growth targets. Build, develop, and scale high-performing commercial teams, establishing clear performance expectations, accountability, and a culture of continuous improvement. Drive customer acquisition, retention, engagement, and long-term relationship development to increase customer lifetime value and strengthen market positioning. Identify market opportunities, emerging trends, and customer needs to guide strategic decisions, expand market share, and differentiate products and services. Strengthen commercial operations through disciplined forecasting, CRM adoption, pipeline management, territory planning, pricing strategies, and sales performance measurement. Use market intelligence, customer insights, and performance data to evaluate revenue opportunities and optimize commercial effectiveness. Enhance the customer journey by aligning sales, marketing, and service initiatives with the needs of dental laboratories, dentists, dental specialists, and dental service organizations (DSOs). Collaborate with executive leadership and relevant stakeholders to establish revenue targets, improve profitability, and support business transformation and expansion initiatives. Monitor commercial performance and implement strategies to address revenue gaps, improve operational efficiency, and achieve long-term business objectives. Requirements: At least 15 years of progressive commercial leadership experience, including senior-level responsibility for sales, marketing, and customer experience functions. Significant experience in the dental laboratory industry, dental products, dental technology, dental services, medical devices, or a closely related healthcare commercial environment is strongly preferred. Demonstrated success in developing and executing revenue strategies that deliver measurable growth, improve profitability, increase customer acquisition, and expand market presence. Proven ability to lead, develop, and scale sales and marketing teams in complex, competitive, and customer-focused markets. Strong understanding of dental laboratory customer needs, dentist and specialist relationships, DSO business models, digital workflows, product and service differentiation, and purchasing behavior. Experience establishing effective commercial processes, including revenue forecasting, CRM implementation and adoption, pipeline management, territory planning, pricing strategy, and sales performance tracking. Strong strategic thinking, business acumen, analytical capabilities, and decision-making skills, with the ability to translate market insights into measurable commercial outcomes. Excellent leadership, communication, relationship-building, and cross-functional collaboration skills. Ability to influence senior stakeholders, align teams around shared objectives, and drive organizational change in a growth-oriented environment. Experience working with executive leadership and board-level stakeholders in a private equity-backed, high-growth, or business transformation environment is preferred. A bachelor's degree in Business, Marketing, Healthcare Administration, or a related field is required. An MBA or other advanced degree is preferred. Benefits: Fully remote work arrangement within North America, with the listed location associated with Florida, United States. Full-time executive leadership opportunity with responsibility for shaping the organization’s commercial strategy and long-term growth. Opportunity to influence revenue performance, customer experience, market expansion, and business profitability. Executive-level exposure through collaboration with senior leadership and other key stakeholders. Opportunity to build and develop high-performing sales and marketing teams in a specialized healthcare-related industry. Salary, bonus structure, healthcare coverage, retirement benefits, paid time off, and other specific employee benefits were not disclosed in the provided job description.