Case Manager / Intake Specialist

Accountabilities: Manage prelitigation personal injury cases from start to finish, taking direct responsibility for client matters. Maintain organized and accurate client files, ensuring all relevant documents and case information are properly entered into case management software. Coordinate with medical providers, insurance companies, and other parties involved in each case. Support potential client intake calls and assist with gathering relevant initial information when needed. Provide legal support to attorneys by preparing and drafting legal documents, correspondence, and pleadings. Conduct legal research and collect relevant information to support case preparation. Follow applicable legal procedures and apply knowledge of New York law and legal terminology. Manage day-to-day client communications, including phone calls, emails, and appointment scheduling. Keep clients informed about case progress, respond to questions, and address concerns with empathy and professionalism. Handle general administrative duties, including data entry and filing, while maintaining high standards of accuracy and attention to detail. Requirements: At least 3 years of experience as a Legal Assistant or Paralegal, preferably within personal injury law. Strong knowledge of New York law is highly preferred. Hands-on understanding of legal research, legal terminology, and relevant procedures. Excellent client service and communication skills, with the ability to interact with clients empathetically and professionally. Strong organizational and time-management abilities, including the capacity to manage multiple cases, tasks, and deadlines simultaneously. Exceptional attention to detail and accuracy when handling legal documents and case records. Proficiency in Microsoft Office Suite and familiarity with legal case management software. Ability to work independently, take ownership of responsibilities, and collaborate effectively with a remote team. Strong written and verbal communication skills and a client-focused approach. Benefits: Fully remote opportunity based in Brazil. Full-time position supporting a growing New York personal injury law practice. Direct responsibility for meaningful client matters from the beginning. Opportunity to work closely with attorneys and contribute to case preparation and client service. The source does not specify salary, healthcare coverage, paid leave, or additional benefits.