Business Intelligence & Analytics Manager

Accountabilities: Own the end-to-end BI strategy for GTM analytics, covering data modeling, metric definitions, reporting, dashboard delivery, and adoption. Establish and govern a trusted single source of truth for key revenue metrics, including pipeline, bookings, ARR/MRR, churn, retention, NRR/GRR, and funnel conversion. Design, build, and maintain executive-ready dashboards and self-service reporting for weekly and quarterly business reviews. Evaluate and manage BI tools, balancing build-versus-buy decisions, cost, scalability, and maintainability. Translate ad hoc questions from commercial and executive stakeholders into structured, reusable analyses and actionable insights. Develop pipeline health, funnel, productivity, cohort, segmentation, attribution, and forecasting models to identify risks and opportunities. Partner with Systems teams to improve the quality, governance, and analytics readiness of Salesforce and other GTM data sources. Implement data-quality monitoring, validation processes, and escalation paths for critical BI tables and metrics. Document metric definitions, data lineage, and reporting logic to ensure outputs remain trusted, consistent, and reproducible. Serve as the primary analytics partner for Sales, Marketing, BDR, Partnerships, and Solutions Engineering leadership across global regions. Requirements: 5+ years of experience in business intelligence, analytics, revenue operations, or a related field, ideally within B2B SaaS or technology. Proven experience owning BI strategy and delivery, including defining how an organization measures, governs, and uses its data. Strong SQL skills and hands-on experience with a modern BI platform such as Looker, Tableau, Power BI, Sigma, or a similar solution. Strong understanding of Salesforce data models, CRM-driven reporting, and SaaS revenue metrics such as ARR/MRR, pipeline, churn, retention, NRR, and GRR. Demonstrated ability to transform raw data into executive-ready dashboards, presentations, and written analyses. Excellent stakeholder management and communication skills, with the confidence to constructively challenge requirements, methodologies, and interpretations when appropriate. Advanced Excel or Google Sheets capabilities alongside BI tooling. Experience with dbt, Snowflake, BigQuery, or comparable modern data-stack technologies is a plus. Familiarity with enrichment and intent-data platforms such as HG Insights, Intricately, ZoomInfo, or Apollo is advantageous. Experience supporting global go-to-market organizations across multiple regions, such as AMER and APAC, is a plus. A Bachelor’s degree in Statistics, Economics, Computer Science, another quantitative discipline, or equivalent professional experience is preferred. Benefits: Competitive salary. Flexible, remote-first working environment. Opportunity to collaborate with a global team of cloud and technology professionals. Equity options. Learning and development budget, including access to international conferences and courses. Team-building budget and company events. Equipment budget to support an effective remote working setup. Additional days off to support work-life balance. Opportunities for professional growth, increased responsibility, and career progression as the organization expands.