Billing Operations Associate

Accountabilities:: Support day-to-day billing operations and help ensure billing-related processes are completed accurately and efficiently. Review and maintain billing information, records, and operational data with a high level of attention to detail. Investigate and help resolve billing discrepancies, exceptions, and operational issues. Collaborate with relevant internal teams to address billing questions and ensure issues are followed through to resolution. Help maintain consistent operational processes and identify opportunities to improve accuracy, efficiency, and scalability. Manage assigned operational tasks and priorities while meeting established timelines and quality expectations. Contribute to a collaborative and inclusive working environment by communicating clearly and supporting cross-functional initiatives. Requirements: Experience in billing operations, finance operations, accounts receivable, accounting support, customer operations, or a related field would be valuable. Strong attention to detail and a methodical approach to handling financial and operational information. Ability to analyze information, identify discrepancies, and follow issues through to resolution. Strong organizational and time-management skills, with the ability to manage multiple priorities. Clear written and verbal communication skills and the ability to collaborate effectively with colleagues across different teams. Comfort working with operational systems, spreadsheets, and business tools used to manage billing or financial information. Ability to work independently while also contributing effectively within a team environment. Adaptability and willingness to learn new processes, systems, and workflows in a fast-changing technology environment. Commitment to accuracy, confidentiality, and consistent execution of operational responsibilities. Benefits: Flexible work environment with opportunities for in-office, flex, or remote work, depending on role and location. Inclusive workplace designed to welcome people with diverse backgrounds, perspectives, and experiences. Commitment to accessibility and reasonable accommodations throughout the hiring process. Equal employment opportunity and a workplace that prohibits discrimination on legally protected grounds. Opportunity to work in a collaborative technology environment supporting a large-scale consumer platform. Additional compensation, healthcare, paid leave, retirement, and other role-specific benefits were not provided in the supplied job description and should be confirmed with the hiring team.