Billing & Collections Specialist

Accountabilities: Manage the monthly accounts receivable process, taking responsibility for invoicing, payment tracking, and collections activities. Communicate with global business customers to address billing inquiries, follow up on outstanding payments, negotiate collection matters, and provide responsive support. Collaborate with cross-functional departments to ensure smooth billing and collection workflows and timely resolution of issues. Work with internal back-office platforms to maintain accurate financial records and support efficient operational processes. Review customer invoices and payment records, identify discrepancies, and apply sound judgment to resolve issues. Maintain and cleanse financial data, ensuring accuracy and consistency across accounts and databases. Participate in monthly financial closing activities and provide support to ensure accounts receivable information is complete and reliable. Requirements: Bachelor's degree in Accounting, Economics, Finance, or a related field is required. At least 2 years of relevant professional experience in finance administration, financial planning and analysis (FP&A), accounts receivable, or account management is required. Proficiency in Microsoft Excel and other Microsoft Office applications. Strong customer service skills and the ability to communicate professionally with international business customers. Excellent written and verbal English communication skills are required. Strong analytical abilities, attention to detail, and confidence working with large databases and financial information. Good organizational and time-management skills, with the ability to prioritize responsibilities and meet deadlines. A collaborative mindset, strong interpersonal skills, and the ability to work independently when managing assigned responsibilities. Self-motivation, sound judgment, and a proactive approach to resolving billing and collection issues. Benefits: Full-time employment opportunity within the Finance department. Opportunity to take ownership of global billing and collections operations. Exposure to international business customers and cross-functional finance processes. Opportunity to strengthen expertise in accounts receivable, financial operations, and month-end closing.