B2B Sales Assistant Manager

Accountabilities:: Develop and execute sales strategies: Design and implement comprehensive sales plans aligned with business objectives, revenue targets, productivity expectations, and long-term growth opportunities. Lead and develop sales teams: Manage, mentor, and motivate sales professionals and team leaders, fostering accountability, collaboration, and a high-performance culture. Drive business growth: Improve sales performance, customer engagement, and client satisfaction across inbound sales operations while identifying opportunities to expand existing accounts and acquire new customers. Monitor sales performance: Track sales activities, productivity metrics, and target attainment using reporting tools and performance dashboards to identify trends, gaps, and opportunities for improvement. Analyze market opportunities: Evaluate market trends, competitor activities, customer needs, and product developments to inform strategic decisions and strengthen commercial performance. Coach and train team members: Support onboarding, ongoing training, professional development, and performance feedback to build sales capabilities and improve results. Strengthen client relationships: Develop trusted relationships with key clients and stakeholders, understand their business priorities, and recommend solutions that support their objectives. Manage business planning: Prepare and execute weekly and quarterly business plans, including performance recovery plans when necessary, to maintain progress toward commercial goals. Prepare business reviews: Develop and present weekly, monthly, and quarterly performance reviews to internal leadership and client stakeholders, communicating results, insights, and recommended actions. Coordinate strategic initiatives: Work with internal teams and external partners to implement sales initiatives, improve account performance, and support the successful rollout of new strategies and campaigns. Support product and platform expertise: Participate in train-the-trainer sessions and ensure sales teams understand relevant technology offerings, product synergies, and effective sales approaches. Maintain compliance and quality: Ensure adherence to sales policies, quality assurance standards, operational procedures, and applicable compliance requirements. Optimize sales processes: Identify process inefficiencies, improve execution, and leverage digital technologies and AI tools to enhance team productivity and decision-making. Requirements: Education: A bachelor's degree in business, management, or a related discipline is preferred. An MBA or equivalent practical experience is an advantage. Sales experience: Three to four years of experience in sales, preferably within technology, internet services, or a related commercial environment, with demonstrated success in business growth and market development. People management: At least two years of experience leading a sales team, including coaching, mentoring, performance management, and talent development. Technology knowledge: Strong familiarity with Google Cloud or related technology solutions, including an understanding of product offerings, their complementary value, and how to translate marketing strategies into effective sales campaigns. Business development: Proven ability to develop client relationships, identify new opportunities, manage sales pipelines, negotiate effectively, and contribute to successful deal closure. Strategic and commercial acumen: Ability to develop and execute integrated business strategies that balance immediate sales targets with sustainable long-term growth. Analytical proficiency: Strong analytical and problem-solving skills, including the ability to interpret performance dashboards, derive actionable insights, and use Microsoft Excel or Google Sheets for data analysis. Performance management: Experience monitoring sales quality and productivity, interpreting quality assurance results, and implementing corrective actions to improve outcomes. Communication and influence: Excellent communication, presentation, and stakeholder management skills, with the ability to build relationships and influence decisions across teams and organizational levels. Leadership and coaching: Strong interpersonal skills and the ability to motivate, develop, and retain talent in a multicultural environment, using collaboration and influence to achieve shared goals. Customer-focused mindset: A solution-oriented approach, with a commitment to understanding client needs and delivering valuable, commercially effective solutions. Adaptability and resilience: High emotional intelligence, flexibility, sound judgment, and the ability to perform effectively in a fast-paced, target-driven environment. Organizational skills: Strong planning, prioritization, execution, and follow-through, with the ability to manage multiple business priorities simultaneously. Digital capabilities: Comfort using AI tools and digital technologies to support sales productivity, reporting, and continuous process improvement. Additional advantage: Experience managing contact center sales teams or leading inbound sales operations is considered an asset. Location and availability: Ability to work in a hybrid arrangement and commute to the designated Toronto office locations, near Yonge–Eglinton or The Well in downtown Toronto. No business travel is required for this position. Benefits: Competitive compensation: Annual base salary starting at approximately CAD 80,000 , plus performance-based bonuses. Medical and dental coverage: Access to healthcare benefits designed to support employee well-being. Employee and family assistance: Programs offering support for personal and professional challenges. Paid training: Approximately two to three weeks of paid initial training to help you develop the knowledge and skills needed for success. Vacation and time off: Two weeks of accrued leave, with additional leave arrangements subject to applicable company policies. Career development: Structured development plans, self-assessments, virtual training, and guided learning pathways that support both vertical advancement and opportunities across business areas. Continuous learning: Ongoing training tailored to your experience, skills, and career progression. Recognition and rewards: Employee recognition programs designed to celebrate achievements and strong performance. Hybrid work environment: A combination of on-site and remote work, supporting flexibility and collaboration. Collaborative culture: A supportive, inclusive, and multicultural workplace that values innovation, professional development, and teamwork. Growth opportunities: The chance to develop leadership capabilities and advance within a large, technology-enabled international organization. Work-life balance: A fixed Monday-to-Friday schedule, from 9:00 a.m. to 6:00 p.m., supporting predictable working hours.