Audience Marketing Manager, Court Reporter Community

Accountabilities:: Serve as the embedded marketing lead for the Provider and recruiting team, aligning marketing initiatives with shared growth, acquisition, and retention goals. Develop and execute multi-channel recruitment campaigns across email, paid media, organic content, partnerships, and other relevant channels to convert court reporters into applicants and network members. Build and manage lifecycle journeys covering onboarding, activation, engagement, re-engagement, and win-back communications. Develop community-building initiatives such as ambassador programs, peer spotlights, referral programs, and loyalty initiatives. Represent the organization at court reporter conventions and industry events, building relationships while capturing photo and video content for marketing campaigns. Partner with Operations to understand retention drivers, identify audience needs, and translate insights into targeted marketing programs. Define, monitor, and report on KPIs across the acquisition and retention funnel. Use segmentation, A/B testing, and performance data to continuously improve campaign effectiveness and audience engagement. Collaborate closely with cross-functional teams to ensure campaigns, communications, and community programs are aligned with operational priorities. Requirements: 5–7 years of marketing experience with hands-on ownership of multi-channel campaigns, including email, content, paid media, and lifecycle marketing. Proven track record of developing and managing lifecycle campaigns while owning growth and retention metrics. Proficiency with marketing automation and CRM platforms such as HubSpot, including segmentation, campaign management, and reporting. Strong writing skills and the ability to communicate with empathy and authenticity to a specific professional audience. Data-driven mindset with comfort working with funnel metrics, campaign analytics, experimentation, and A/B testing. Strong cross-functional collaboration skills, particularly when partnering with operations, recruiting, or other audience-facing teams. Comfortable traveling to industry events and conventions and creating photo or video content on site. Experience marketing to supply-side, provider, or professional communities is a plus. Familiarity with the legal industry or court reporting is desirable. Experience developing community, ambassador, referral, or loyalty programs is an advantage. Benefits: Fully remote position based in the United States. Competitive annual base salary of $120,000–$140,000, with growth potential. Stock options, providing an opportunity to participate in the organization's growth. Premium medical, dental, and vision coverage, including plans with 100% of premiums covered for some options. Flexible paid time off. Home office setup support. Monthly stipend to help offset internet and phone expenses. 401(k) plan. Wellness and mental health benefits for employees and their families. Opportunity to shape community growth and marketing programs within a rapidly expanding technology environment. Exposure to industry events and opportunities to build relationships within the court reporting community.