Analista Operações - Unidades Rio de Janeiro

Accountabilities: Validate and account for energy at operational boundaries with other electricity distribution companies. Monitor and verify energy measurements to ensure accuracy, consistency, and reliability. Investigate discrepancies or irregularities in measurements and support effective resolution. Maintain attention to operational details and follow established procedures and quality standards. Collaborate with relevant teams to clarify information, resolve issues, and maintain smooth operational workflows. Contribute to the accuracy and efficiency of processes related to energy measurement and operational controls. Requirements Be at least 18 years old. Be currently enrolled in or have completed a higher education program and/or a related technical qualification. Previous customer service experience is required. Strong verbal and written communication skills. Good organizational skills, attention to detail, and a problem-solving mindset. Ability to work independently and responsibly in a fully remote environment. Reliable home-office setup suitable for professional activities. Must reside in the state of Rio de Janeiro. Comfortable working in a structured, results-oriented operational environment. Availability to work a 5x2 schedule, with working hours to be defined. Benefits Salary: R$4,800.00 per month. Fully remote work model. Cost-of-work allowance. Meal and/or food allowance. Life insurance. Funeral assistance. Childcare, childcare support for children with disabilities, nanny assistance, and related benefits. Discounts on selected products. Dental assistance. Medical assistance. Discounts on gyms and sports activities. Educational partnerships with discounts on courses. Career development and progression opportunities. Health, pharmacy, retail, credit, and salary-advance benefits through the applicable employee benefits platform. Pet plan. Full-time employment, 200 hours per month, on a 5x2 schedule. Inclusive workplace with opportunities open to people with disabilities and rehabilitated beneficiaries of Brazil’s Social Security system.