Analista de Operações de Beneficios Pleno

Accountabilities:: In this role, you will be responsible for the day-to-day administration of employee benefits while providing reliable operational support to employees and HR stakeholders. Manage employee registration, cancellation, and data changes across health, dental, and life insurance plans. Process benefit-related requests accurately and efficiently, particularly in a high-volume environment. Provide operational support and customer service to employees and HR teams. Handle questions and requests related to benefits administration and follow up on outstanding matters. Maintain accurate employee and benefits information throughout operational processes. Ensure requests are handled with agility, organization, and attention to detail. Collaborate with internal stakeholders to resolve operational issues and support an effective employee experience. Requirements The ideal candidate will combine benefits administration experience with strong organizational, analytical, and interpersonal skills, as well as the ability to manage a high volume of requests. Bachelor’s degree or higher education qualification. Previous experience working with high-demand operational environments. Experience with both insurable and non-insurable employee benefits. Advanced Excel skills. Strong organizational skills and attention to detail. Agility and ability to manage multiple requests and priorities. Good interpersonal and communication skills. Ability to build positive relationships with employees, HR teams, and internal stakeholders. Customer-oriented approach and commitment to delivering accurate and responsive operational support. Benefits Full-time employment. Hybrid work model in Hortolândia/Campinas. Flexible working hours. Compensation and benefits aligned with the market. Opportunities for professional development and career growth. Supportive leadership and an environment that encourages employees to be themselves. Inclusive and collaborative workplace culture. Opportunities to work alongside talented colleagues and contribute to new solutions. Broad career opportunities within a global organization. Benefits and rewards designed to support employee wellbeing. Opportunities for collaboration, professional connections, and development through the hybrid work environment.