Analista de Infraestrutura - SRE Sênior

Accountabilities: Design, develop, and implement infrastructure projects in collaboration with multidisciplinary technology and development teams. Build and maintain strong working relationships with engineering peers, promoting knowledge sharing and effective collaboration. Design and implement improvements to increase infrastructure availability, scalability, reliability, performance, and security. Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools and automation technologies. Identify, investigate, and resolve production incidents, ensuring appropriate documentation and conducting postmortem analyses to prevent recurrence. Monitor and improve database reliability and performance in collaboration with product-specific SRE teams. Evaluate, implement, and maintain best practices for backing service clusters and infrastructure components, including Kubernetes, Kafka, MongoDB, and Redis. Develop and maintain observability solutions by monitoring relevant metrics, defining triggers, and ensuring service-level objectives (SLOs) are achieved. Collaborate with other SRE professionals on production environment implementations and changes, proactively identifying and mitigating potential incidents. Streamline infrastructure automation to accelerate the provisioning and deployment of new infrastructure components. Plan infrastructure growth and manage capacity according to the needs of different products and communication channels. Design, build, and maintain highly scalable infrastructure capable of supporting hundreds of thousands of customers, connections, and simultaneous transactions. Provide technical troubleshooting and support for production environments, identifying root causes and implementing sustainable solutions. Develop monitoring strategies based on symptoms and SLOs rather than relying exclusively on outages or incidents. Document technical procedures, operational activities, and solutions to transform individual knowledge into repeatable processes and automation opportunities. Requirements: Based anywhere in Brazil, with availability for employment under the Brazilian CLT framework. Strong knowledge of cloud service providers, particularly AWS. Experience working with VMware virtualization technologies. Hands-on experience with Infrastructure as Code (IaC), using tools such as Packer, Terraform, Ansible, and GitLab. Good knowledge of Kubernetes and container orchestration. Professional experience administering Linux operating systems, particularly Red Hat, Debian, and Ubuntu. Experience with observability and monitoring platforms such as Datadog, Prometheus/Thanos, Grafana, Loki, and Zabbix. Strong scripting and programming skills using Bash, Shell, Python, Ruby, or Go. Understanding of infrastructure automation, system reliability, production support, and performance optimization. Strong troubleshooting and problem-solving abilities, with the capacity to work effectively in critical production environments. Nice to have: Experience with message brokers, queues, and streaming technologies such as RabbitMQ, Kafka, and Redis. Familiarity with Kong API Gateway. Experience administering SQL and NoSQL databases, including PostgreSQL, MySQL, DocumentDB, DynamoDB, and MongoDB. Knowledge of database and infrastructure performance tuning and optimization. Soft Skills: Excellent communication and collaboration skills. Proactive approach to identifying problems and implementing improvements. Creativity and willingness to explore and learn new technologies. Strong sense of ownership and accountability. Ability to work effectively with distributed, multidisciplinary teams. Adaptability and a continuous improvement mindset. Benefits: Fully remote working arrangement within Brazil. Flexible working hours. Healthcare coverage, including medical and dental plans without employee co-payment, with the possibility of adding dependents. Life insurance, telemedicine, and access to medical specialties. Wellness programs, including a birthday day off, Gympass, sports and nutrition coaching, and free telepsychology services for employees and dependents. Extended maternity and paternity leave, pregnancy support, and childcare assistance for children up to 71 months. Remote work support, including: R$1,500 allowance to help equip your home office. Monthly home office allowance of R$250, with the possibility of allocating R$50 toward a private pension plan. Alelo Tudo benefits worth R$988, available as meal vouchers, food vouchers, or flexible benefits. Access to Woba coworking spaces throughout Brazil. Temporary relocation flexibility under the remote work policy. Internal career mobility opportunities and access to a dedicated learning hub for professional development. Profit-sharing program. Opportunities to collaborate with international colleagues in a multicultural environment. Open communication, knowledge sharing, and a collaborative workplace that values diversity, inclusion, and individual development.