Ad Operations Specialist, Audio

Accountabilities:: Manage day-to-day advertising operations in collaboration with the Audio Strategy team, supporting podcast, radio, and digital radio campaigns across US and international markets. Process and manage insertion orders (IOs), accurately entering campaign details, media purchases, and budget information into internal systems. Coordinate with the Accounting team to generate purchase order (PO) numbers and ensure accurate financial documentation. Support month-end billing and reconciliation activities, verifying campaign expenses and ensuring media partners are paid accurately and on time. Oversee campaign quality assurance processes to ensure advertisements are delivered correctly and meet campaign requirements. Use advertising verification and tracking tools, including Podscribe and pixel-based solutions, to monitor campaign performance and identify potential delivery issues. Manage advertising compliance activities, including conducting brand safety checks on new media partners, coordinating creative approvals, and ensuring shows comply with applicable advertising policies. Maintain accurate campaign documentation, partner information, budgets, and operational records across a large portfolio of audio advertising placements. Develop, implement, and continuously improve operational workflows, systems, and processes to support the department's growth and efficiency. Identify opportunities to leverage AI and emerging technologies to streamline campaign management, document tracking, reporting, and administrative tasks. Collaborate with internal stakeholders and external advertising partners to resolve operational issues, improve processes, and maintain effective working relationships. Contribute new ideas and practical solutions that enhance the scalability and effectiveness of audio advertising operations. Requirements: At least 3 years of experience managing advertising operations for audio campaigns, including podcasts, traditional radio, digital radio, or offline media channels. Relevant experience working on the brand, advertising agency, or publisher side. Strong understanding of audio advertising workflows, including media planning and flighting, creative coordination, campaign launches, billing, and reconciliation. Demonstrated ability to manage multiple campaigns, large volumes of information, competing priorities, and strict deadlines with accuracy and efficiency. Innovative and solutions-oriented mindset, with a proven interest in improving operational systems, processes, and workflows. Familiarity with AI-powered tools and the ability to identify practical opportunities to incorporate automation and AI into everyday work. Excellent organizational and time-management skills, with strong attention to detail and the ability to maintain accurate documentation. Strong written and verbal communication skills, with the ability to coordinate effectively with internal teams and external media partners. Collaborative attitude, positive outlook, adaptability, and willingness to contribute to a fast-paced, evolving team environment. Ability to work independently in a fully remote setting while maintaining accountability and effective communication. Preferred Qualifications: Familiarity with audio advertising industry platforms and measurement tools, particularly Podscribe and Magellan. Experience using business intelligence and reporting platforms such as Looker. Familiarity with Salesforce or similar customer relationship management (CRM) systems. Previous experience working for a direct-response (DR) or direct-to-consumer (DTC) growth-oriented brand with significant audio advertising investments. Interest in emerging advertising technologies and scalable media operations solutions. Benefits: Competitive annual base salary ranging from $65,000 to $95,000 USD, depending on experience, qualifications, education, certifications, and location. Eligibility for a performance-based bonus in addition to base salary. Fully remote working arrangements, allowing you to work from anywhere in the United States. Company-sponsored in-person team gatherings and opportunities for collaboration and relationship building. Comprehensive healthcare coverage, including medical, dental, and vision insurance. 401(k) retirement savings plan with employer matching contributions. Holistic employee wellness program, including access to free therapy and mental health resources. Additional well-being perks and employee support programs. Access to the hardware, software, and technology tools needed to perform your role effectively. Professional development opportunities within a growing digital health and technology environment. A collaborative and supportive team culture that encourages creativity, ownership, innovation, and work-life balance. The opportunity to contribute to a mission-driven organization focused on making mental health support more accessible.