Accounts Receivable Analyst

Accountabilities: Proactively manage and collect outstanding debts from customers across international markets. Establish and maintain appropriate credit terms and conditions in line with financial policies and customer circumstances. Monitor receivables and follow up consistently to ensure payments are received within agreed terms. Negotiate repayment plans with customers where appropriate and track agreed arrangements through to completion. Respond professionally and efficiently to customer enquiries relating to invoices, payments, balances, and account status. Investigate and help resolve billing disputes by collaborating with relevant internal teams and customer stakeholders. Process and reconcile invoices and ensure accounts receivable records remain accurate and up to date. Check, allocate, and post customer receipts accurately within accounting systems. Support credit risk management by evaluating new credit requests and reviewing customer credit information. Prepare customer statements, account status reports, duplicate invoices, and other financial documentation as required. Escalate recurring customer issues and collaborate with internal resolver groups to improve customer experience and collection outcomes. Maintain accurate records of collection activity, payment commitments, disputes, and account status. Requirements Bachelor’s degree in Accounting, Finance, Business, or a related field is preferred. 2–4 years of professional experience in Accounts Receivable, Collections, Credit Control, or a related finance role. Strong understanding of accounting principles, accounts receivable processes, credit management, and debt collection practices. Proficiency with accounting software and Microsoft Office, particularly Excel. Experience working with ERP systems; NetSuite experience is an advantage. Strong numerical, analytical, and problem-solving abilities, with excellent attention to detail and data accuracy. Excellent written and verbal communication skills, with the confidence to engage professionally with customers and internal stakeholders. Strong interpersonal and relationship-management skills, particularly when handling payment discussions or billing disputes. Ability to prioritise multiple accounts and collection activities while meeting deadlines in a fast-paced environment. Proactive, organised, and persistent approach to following up outstanding payments and resolving account issues. Ability to collaborate effectively with cross-functional teams and escalate issues appropriately when required. Benefits Fully remote working opportunity from India. Opportunity to work within a global Finance and Collections function. Exposure to international customers and diverse financial processes. Opportunity to develop expertise in accounts receivable, collections, credit risk, reconciliation, and customer relationship management. Collaborative environment with opportunities to work cross-functionally with finance and internal resolver teams. Experience with modern accounting and ERP systems, including potential exposure to NetSuite. Role offering meaningful impact on cash flow, customer satisfaction, and financial risk management.